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BMW
- Automotive
- Peabody, MA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
221 Andover St, Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
I came to this dealership on Sunday June 16 looking to purchase a new vehicle. They had the exact car I was looking for, both in terms of color and options. I currently have a 3 series and was looking to upgrade to a 5 series. I was not greeted and had to ask the receptionist if there was a salesperson that could help me. Given that it was a Sunday the dealership did not have many staff working and I was told that I would have to wait at least 30 minutes before someone was going to be available to assist me. Given that I cur... read more
For each issue you have to pay them 2 -3 visits because you need to raise a complaint with the main mechanic to have something properly fixed. First, they badly dented my front wheel during a tire change. They managed to polish the rim and it's not very visible but the dent is still there. My last visit was a total disaster. This time I had to leave the car with them for a couple of days for the HPFP recall. I got it back with ~27 miles more. In the days the car was in their possession rained a lot. It seems they drove my ca... read more
I have visited this dealer twice in 3 years while I was shopping for a Bimmer for myself and later for my sister. I find this dealer OVER expensive but not very consumer friendly. The worst thing I noticed about this dealer is that its employees always have bad opinions of every other dealer in 250 miles radius which are definitely without any substance. It is one thing to boast what you do for your customers and it is another thing to spread rumors about other dealers in the area. Not to mention that you will find intimidat... read more
Lets start of with salesman of the year Craig Patel, do not waste your time with this fraud. Plenty of other honest BMW dealers out there. Without going into a 4 page review. Attempted to purchase a preowned vehicle here and after some issues the order was cancelled. However the check for the loan was already deposited and a $2500 deposit on a credit card was put through. Was assured that a "speedy" refund would be put through. After 2 weeks of attempting to contact these people, still waiting on a refund for both the loan a... read more
Went to buy a BMW (have purchased several Before @ Peabody) and the sales staff had a approach of not interested in the sale. Rick (sales mgr) low balled all the trade-in values and offered no rebates or discounts. Sent email to GM 3 weeks ago still have not heard a thing back. I would recommend not buying from them, if this is how they treat return buyers I feel sorry for new buyers.
Terrible! I was comparison shopping with other BMW dealers in the area and stopped in Peabody at the 11th hour of my car purchase. I walked in and no one helped me. I sat in a few Bimmers and was never approached. I finally walked up to a sales guy and he was less than thrilled I was talking with him. I then finally said I wanted TO BUY ONE! Then, he was interested. However, he couldn't help me so he got another person. That guy was ok. However, I almost fell out of my seat when he proposed the price. It was at least 3K MORE... read more
They tried to sell me 2010 5 series with 10K miles on it which was previously damaged in the accident and fixed (front and rear). I asked multiple times for a full disclosure of this car and if it was fixed or had any body damage and didn't get an answer until the day of rescheduled delivery when after I pushed and pushed they finally told me that it's been in the accident. I can not believe they didn't know considering they own the car and had it fixed, but even if they forgot it why no one acted on my multiple requests and... read more
Upon purchasing my second CPO BMW from BMW Peabody a 2007 335i, I was very disappointed with the vehicle. I would strongly recommend that anyone looking at a 335i take a second look at other BMW models first. My problems have to deal with a skip in the motor a miss, stumble when sitting at a light or idling. I had the car to the dealership twice where the problem was confirmed. This is the tough part, no one at BMW wants to fix it. BMW corporate in NJ, says if the check engine light does not come on it is normal. The dealers... read more
The sleaziest sales staff I've seen in a long time. I’ve explained that I was an existing customer and that I was seeking a good deal in a new car, after all they would get to service my car for years to come and they would make money in the process. Do you know what Vin McCauley replied? “Yeah, I know that, but I personally don’t make any money out of servicing your car”. In summary, the dealership’s sales staff don’t care about customers, or about their own employer (dealership) whatsoever. They only care about their own s... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,591 reviews.
When is BMW open?
BMW is closed now. It will open at 7:00 a.m.