BMW

MarcoPolo 

on DealerRater

21 years ago

I had worked out a good deal with the salesman on a new 330Ci. Plus, BMW was offering 1.9% financing. Then, Rich McNeil takes over as the new sales manager. My salesman tells me the APR is 5%. I asked about the special financing rate. “There is none.” I said, “Oh, not even the one that all the other dealers are offering and that is listed on all the websites?” He says he’ll get back to me. He calls later and says that they can only offer me 2.9%, and that 1.9% is just their buy rate, and they have to make money on the financ... read more

beamerlover2003 

on DealerRater

21 years ago

once they done with sale of the car they have nothing to do with you. they didnt program anything on my car. when i requested they said will do on 1 st service. i have to get it done else where by paying another dealer. incorrect number of keys given. gotto call the bmw usa to push this guys to gimme the keys. 

BigVDawgy 

on DealerRater

21 years ago

BAD EXPERIENCE I dropped my $50K+ 2002 BMW M3 off to BMW Peabody for a routine service. When I returned to pick up the car a few days later, it had an extra 460 miles on the odometer. I have to admit the service manager was responsive by returning my calls and they did not deny anything as well as they took corrective action by changing their policy how employees could get keys to the customer’s cars. However, they never caught the culprit and did not seem to go far enough in trying to find the person. Whoever did it still w... read more