BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
Select a rating
Mary's profile image
Mary 
4 years ago

Service repair My service guy Alex Flinn was really good. I had my vehicle in for repairs. A little pricey but the repair work was fantastic. Recommend this dealership. 

Business response:

Hi Mary, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care! 

Melissa's profile image
Melissa 
4 years ago

Service Alex Flinn is an amazing Service Advisor. He takes care of all my vehicles. 5 stars is not enough. I would highly recommend him if you own a BMW. 

Business response:

Hi Melissa, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care! 

Tom's profile image
Tom 
4 years ago

Great BMW dealership! I enjoy everything about this dealership. Alex Flynn in service is top notch! Nick Pandola and Mike Alder will work out a fair deal for you in sales. Always a pleasant experience at Bill Jacobs BMW! 

Business response:

Hi Tom, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. 

Sandra Cruz's profile image
Sandra Cruz 
4 years ago

Great dealership and Nick is the absolute best Nick was the absolute best. So thankful we got he to help us. He went over and beyond to make sure we got what we were looking for. Thank you so much Nick! 

Dragonmarietta1's profile image
Dragonmarietta1 
4 years ago

My Dealer of choice, since 1988! Having been a customer of Bill Jacobs, dating back to 1988 .. I've watched some of the service and sales staff "grow up" in the business .. I moved stateside with my 1986 and just purchased my 12th BMW, last week -- 10 of them from Bill Jacobs. The level of service I've received from this dealership over the years is, quite simply, second to NONE. Mark Graffagna in sales, Eric Ryan and Mo Ali in service, are always receptive and always go above and beyond to take care of me -- which has resul... read more

Chris S.'s profile image
Chris S. 
4 years ago

Great service and no pressure sale! We had a great experience at Bill Jacobs BMW in Naperville. Everyone there was so friendly and made us feel very comfortable. Brian Colston was great and went above and beyond to take care of us while we waited for the people ahead of us to finish up in the finance office to sign paperwork 

Business response:

Hi Chris, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW 

GGG's profile image
GGG 
4 years ago

Great staff I purchase a new car. There are many options and many models. They helped me a lot. The process was smooth. I really recommend them. 

Stella Krol's profile image
Stella Krol 
4 years ago

Service Thank you Mike A for the excellent service experience. You took good care of my car and are very knowledgeable. 

Stella Krol's profile image
Stella Krol 
4 years ago

Service Thank you Mike A for the excellent service experience. You took good care of my car and are very knowledgeable. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.