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BMW

4.9

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Tina Courtin's profile image
Tina Courtin 
4 years ago

Jacob Murrar @ Bill Jacobs Naperville This was the best service experience I have had. Jacob was kind and very helpful. Communicated with me regarding what repair my vehicle needed. The repairs were completed in a very timely fashion. Will definitely come back for service 

Linzey Courtin's profile image
Linzey Courtin 
4 years ago

Jacob Murrar Jacob Murrar was extremely friendly and helpful throughout our entire visit, the best! 

Susan's profile image
4 years ago

Service Great job to Alex Flinn and all the other service advisors. Everyone is so nice and helpful. I can’t imagine buying a car from anywhere else. 

Hugh Whaley's profile image
Hugh Whaley 
4 years ago

BMW Service Review Very professional and pleasant experience. Fixed correctly before the estimated time. Online payment option facilitated a quick pickup. 

M. Graves's profile image
M. Graves 
4 years ago

BMW Service Department is best in class!!! The purchase was just a foreshadowing of how dedicated the folks at Bill Jacobs BMW really are. Equally impressive is the Service Department and my Service Advisor, Jeff Hulsebus. The appointments are prompt and convenient. In a very short time, Jeff set me up with my loaner and provided an estimated completion time. The technician performed a complete evaluation of my vehicle and sent a video to my cellphone. The repair was done quickly and professionally at a reasonable price. Tir... read more

Sam's profile image
4 years ago

Serviced Alex Flinn was really good to deal with and made the whole service visit easy going. I enjoyed the cool loaner car. Thank you again for the exceptional service. 

Kim's profile image
4 years ago

Repair I really enjoyed working with Alex Flinn. He was very honest and laid out all the recommendations for me. We were able to organize a plan for repairs over the next few months. 

Colin's profile image
4 years ago

Serviced All around great service department. They even come to you house and drop off a loaner vehicle. My maintenance is covered for the first 3 years. This has been a great BMW experience. Alex Flinn at Bill Jacobs BMW is great to work with. 

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Stephanie 
4 years ago

Repair Alex Flinn was very helpful in fixing my older 3-series. I had to pass emissions and the technician that fixed my car was good too. I have my new sticker now and good to go. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.