This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Jacob Murrar @ Bill Jacobs Naperville This was the best service experience I have had. Jacob was kind and very helpful. Communicated with me regarding what repair my vehicle needed. The repairs were completed in a very timely fashion. Will definitely come back for service
Jacob Murrar Jacob Murrar was extremely friendly and helpful throughout our entire visit, the best!
Service Great job to Alex Flinn and all the other service advisors. Everyone is so nice and helpful. I can’t imagine buying a car from anywhere else.
BMW Service Review Very professional and pleasant experience. Fixed correctly before the estimated time. Online payment option facilitated a quick pickup.
BMW Service Department is best in class!!! The purchase was just a foreshadowing of how dedicated the folks at Bill Jacobs BMW really are. Equally impressive is the Service Department and my Service Advisor, Jeff Hulsebus. The appointments are prompt and convenient. In a very short time, Jeff set me up with my loaner and provided an estimated completion time. The technician performed a complete evaluation of my vehicle and sent a video to my cellphone. The repair was done quickly and professionally at a reasonable price. Tir... read more
Business response:
Hello, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help! Have a great day!
Serviced Alex Flinn was really good to deal with and made the whole service visit easy going. I enjoyed the cool loaner car. Thank you again for the exceptional service.
Repair I really enjoyed working with Alex Flinn. He was very honest and laid out all the recommendations for me. We were able to organize a plan for repairs over the next few months.
Serviced All around great service department. They even come to you house and drop off a loaner vehicle. My maintenance is covered for the first 3 years. This has been a great BMW experience. Alex Flinn at Bill Jacobs BMW is great to work with.
Repair Alex Flinn was very helpful in fixing my older 3-series. I had to pass emissions and the technician that fixed my car was good too. I have my new sticker now and good to go.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.