BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
Select a rating
Paramjit's profile image
Paramjit 
4 years ago

Best dealership Everyone was very nice here and quick. I was able to buy my first BMW due to the friendly staff here. I recommend this place. 

Business response:

Hi Paramjit, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day! 

Danial Garcia's profile image
Danial Garcia 
4 years ago

Great personality Jacob Murrar provided excellent service for my service needs. He has a great personality and best customer service. It never fails how your customer service always gets better and better every time I see you. 

Business response:

Hi Danial, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! 

Ghalia Aq's profile image
Ghalia Aq 
4 years ago

Thank you I came in the other day and had an amazing experience! I was greeted and assisted by Jacob Murrar, who was very courteous & knowledgeable about his job. You could really tell he knew what he was doing and showed best interest in the customer. He was very helpful and answered all my questions. It’s very hard to find someone with such great customer service like Jacob Murrar. He made my experience a great one and I would definitely recommend others to him and to Bill Jacobs BMW of Naperville. Thank you Jacob!! 

Business response:

Hi Ghalia, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! 

Naveen Michael's profile image
Naveen Michael 
4 years ago

Amazing Jacob Murrar was amazing thank you so much for your great service and how fast the service was. You are my service advisor for life. 

Business response:

Hi Naveen, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW 

Scott's profile image
Scott 
4 years ago

Service My wife and I always have worked with Alex Flinn. He makes the whole service process very fun and enjoyable. The professional relationship he has with the clients is by far the best in the industry. 

Business response:

Hi Scott, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help! 

SULTAN RABBU's profile image
SULTAN RABBU 
4 years ago

outstanding I had the best experience with Jacob Murrar in service! He is thorough and honest every time I work with him. I won't trust my car with anyone else. I'll highly recommend his expertise to ALL my family and friends. 

Business response:

Hi Sultan, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day! 

G Krish's profile image
G Krish 
4 years ago

New M4 delievered. Great buying experience Got an M4 from Bill Jacob's BMW. Brian helped me with the order/production allocation and car is delivered much faster than expected. Brian is a fantastic sales person and very pleasant to deal with. Totally recommend Brian and Bill Jacob's. 

Business response:

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! 

Glenn F's profile image
Glenn F 
4 years ago

Great car dealer experience Our first BMW purchase and probably won’t be our last. David Reynoso, our sales advisor and the whole team including Mark in the sales department were very low pressure and easy to work with. With cars very hard to find right now and many dealerships marking up prices, Bill Jacob’s was not. We totaled our previous car and were a little worried about finding a replacement, they were able to help us get what we wanted 

Business response:

Hi Glenn, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Martha's profile image
Martha 
4 years ago

Service My Husband and I visited Bill Jacobs today and was surprised about how nice everyone is. Alex Flinn was our service rep and was wonderful. He was very honest and genuine. 

Business response:

Hi Martha, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.