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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Mohammad Abed's profile image
Mohammad Abed 
3 years ago

Great Service I went to look for service in regards to my car. I was hesitant at first, because like many others, we take pride in who works on our cars. I would have to admit, that the service provided by Jacob Murrar was by far the best that I have received from anyone. I cannot see myself going anywhere else or seeing myself wanting to work with anyone other than jacob. His professionalism was second to none and he was very passionate about his work, and the work showed. I highly, highly recommend going to see Jacob! 

Business response:

Hi Mohammad, we're happy you found our staff Jacob to be so supportive during your experience here at Bill Jacobs BMW. Thanks for the recommendation, and have an amazing day! 

Tom's profile image
Tom 
3 years ago

Service I just wanted to say that Alex Flinn has been incredible to work with. He provides accurate estimates and explains all repairs very thoroughly. Very professional and customer service oriented. 

Business response:

Hi Tom, we're happy you found our staff Alex to be so supportive during your experience here at Bill Jacobs BMW. We look forward to your next visit! Take care! 

Muhammad Hassan's profile image
Muhammad Hassan 
3 years ago

Hussain is the best may god grant him success! I it’s been my first time visiting BMW dealership and I don’t know who to talk to so somebody help me on the service desk and and then I met Hussain S. he’s a wonderful guy he just give me a good great good interest rate and he was very helpful he’s very polite he’s great I can say I will just say in one word that is awesome he did a really good job helping me and I hope he help other customers or treat other customers like me he is really good guy I would recommend or but not j... read more

Business response:

Hi Muhammad, we're happy you found our staff Hussain to be so supportive during your experience here at Bill Jacobs BMW. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! 

Wes's profile image
Wes 
3 years ago

Great Experience Excellent experience at Bill Jacobs with Husain. In this difficult car climate we were able to order the vehicle we wanted very easily. Pricing, delivery, and service was all top notch. 

Business response:

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Thank you so much for your feedback! We hope you have a great day! 

Carl's profile image
Carl 
3 years ago

I just purchased a 2022 X3 from Bill Jacobs BMW I just purchased a 2022 X3 from Bill Jacobs BMW Naperville and the experience was excellent. Nicholas Pandola was outstanding, very helpful and friendly. He is truly an asset to your sales team. I would recommend Bill Jacobs BMW to anyone. 

Business response:

Hi Carl, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care! 

Ahmad Mansour's profile image
Ahmad Mansour 
3 years ago

Ahmad mansour Great customer service and Jacob is always helpful! 

Business response:

Hi Ahmad, we're happy you found our staff Jacob to be so supportive during your experience here at Bill Jacobs BMW. We hope to see you soon! 

Tina's profile image
Tina 
3 years ago

Excellent Dealership So easy to deal with. Mark Graffagna has been working with us for years and has been awesome! Service is always great and Mike Collins has always been so helpful when there has been an issue. We really appreciate Mark and Mike! 

Business response:

Hello Tina, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW 

Jose Rubalcaba's profile image
Jose Rubalcaba 
3 years ago

Great customer service! As always, great customer service when dealing with Mo. Thank you and will see you soon. I will recommend friends and family to come see Mo. Thanks 

Business response:

Hi Jose, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Thanks for the recommendation, and have an amazing day! 

Nailene Harton's profile image
Nailene Harton 
3 years ago

Mo Ali Mo was awesome! He is the best Service Advisor. Keep up the good work ! 

Business response:

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope to see you soon! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.