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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Robin tang it’s's profile image
Robin tang it’s 
3 years ago

My man Jacob My advisor Jacob Murrar got me in and out for my maintenance. Much appreciated like always. I love his honesty and he has a customer for life now. Next time I see you is on my next service for new tires. 

Business response:

Hi Robin, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW 

Ran Patel's profile image
Ran Patel 
3 years ago

Great service Much appreciated service by Jacob. I will always bring my car to Bill Jacobs BMW for my service. I loved how I constantly got updates on my car. 

Business response:

Hi Ran, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW 

James Anderson's profile image
James Anderson 
3 years ago

Thank you My second visit and never misses a beat on how great Jacob M. Is. I wish you always stay as my advisor. You always will have a satisfied customer. Thank you so much from me and my family. 

Business response:

Hi James, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care! 

Moody shadah's profile image
Moody shadah 
3 years ago

Thanx Best service by Jacob. Thank you so much for all your hard work and patience on fixing my car. I hope your always my service advisor. 

Business response:

Hi Moody, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW 

Best service's profile image
Best service 
3 years ago

Jacob Murrar I appreciate the great service from Jacob M. The details is amazing and my car drives really smooth after the service. Will be coming in soon for my tires. 

Business response:

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! 

Sharon's profile image
Sharon 
3 years ago

Service If you need to bring in your car for service ask for Alex Flinn. He provides excellent service and is very knowledgeable about BMW. 5 star customer service. 

PARESH VAGADIA's profile image
PARESH VAGADIA 
3 years ago

Service Mike W is amazing. He is an asset to your organization 

Frank Castro's profile image
Frank Castro 
3 years ago

Best BMW service center around Ask for Jeff Hulsebus - he always comes through in meeting or exceeding quality customer service. Great recommendations to keep my vehicle at optimum performance without any hassles. Bill Jacob's is definitely a step a ove the rest! 

Weathered's profile image
Weathered 
3 years ago

Mike W I took my vehicle is today for service. Mike w in service kept me updated and made sure my car was ready to go when I left. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.