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BMW

4.7

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Location details

599 Middle Country Road, Saint James, NY, 11780, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.72,991 reviews
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Vin S's profile image
Vin S 
6 years ago

"Excellent Service Department" Went in for emergency tire service Saturday, Labor Day weekend. I had no appointment and was just taking a shot. My Service Advisor, Jackie Ruggerio was working that morning. I told her my problem (without mentioning my Labor Day Weekend plans) and without hesitation told me that they will get it done. I needed 4 tires and balancing. I told Ms. Ruggerio I would wait, figuring I may be there for 4-5 hours as they were booked and working with a Holiday weekend staff. Much to my amazement my car w... read more

Business response:

Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future. 

Petev1234#'s profile image
Petev1234# 
6 years ago

"Highly Recommend Doug Monette" Worked with Doug Monette. Doug provided the best overall experience I’ve ever had buying a car. He makes is very simple and a pleasure to work with. This was my second purchase from him and I would never use anyone else. Anyone that has had a bad experience anywhere else should go see Doug. Overall, the dealership is great. Always a great experience when I go there....service and sales. 

Business response:

We are thrilled to hear about your positive experience. Our entire dealership takes great pride in providing the best possible buying experience and Doug will be thrilled to hear your kind words. 

Liz's profile image
Liz 
6 years ago

"Thank you for the great service!!" We are so happy with the way we were treated by your salesman Jason Phelps at Smithtown BMW. Mr Phelps reinforced our belief that BMW is a pleasure to drive they are a pleasure to lease from for the second time!! 

Business response:

Liz, thank you for your very kind review and loyalty. We are delighted that you have come back to us again and that your experiences with us have been so exceptional! 

Abby's profile image
Abby 
6 years ago

"Best in my years as a consumer the best dealership " Everyone is extremely nice and helpful love this dealership they are above 5 stars from day one and still same service a year and a half later 

Business response:

Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future. 

Ajay123's profile image
Ajay123 
6 years ago

"Excellent service " Had a great experience ,,I am a customer here since 5 years and I always work with Greg Box who is excellent . I was well taken care and everything is great here . 

Business response:

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else. 

mszach's profile image
mszach 
6 years ago

"Best in the area" This dealership always goes above and beyond. My service advisor, Jackie Ruggierio, is really good. Unlike other dealers, my concerns are believed. I just wish they were also a Mini dealer. 

Business response:

Thank you for leaving us this 5-star review! Your safety and satisfaction are so important to us, and we are happy to hear that Jackie and the team always provide you with the quality service that you deserve. Please drive safely, and be sure to let us know how we may be of further assistance to you in the future. 

Johnny's profile image
Johnny 
6 years ago

"Excellent " I have always had the best experience at Smithtown BMW. The service is head and shoulders above any dealership that I have ever known. Greg Box has always treat me with the upmost respect and thoughtfulness, Steven Finn has always serviced my car with the best service anyone iuld ask for and deserve Thank you John R. Paone 

Business response:

Johnny, thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. 

asosa's profile image
asosa 
6 years ago

"John Oliveira has us sold!" My husband purchased a BMW 320 last summer and we had such a great experience, when I was in need of a new vehicle, we automatically thought of returning to Competition BMW - strictly to work again with John Oliveira. John made the process easy, and with no pressure. He has consistently made time for us and we never felt rushed. John made us feel welcome, comfortable, and should be salesman of the year! I ended up leasing a BMW x3. If it weren't for John's expertise and superior customer service,... read more

Business response:

Thank you for your very kind review and loyalty. We are delighted that you have come back to us again and that your experiences with us have been so exceptional! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new car! 

Lena's profile image
Lena 
6 years ago

"Competition BMW Smithtown " Sales and service informative, courteous at Competitors BMW. Sales representative Theresa Pierro and Heiga Carroll made my experience comfortable and with ease to purchase my new BMW SUV. Lena 

Business response:

Lena, thank you very much for sharing your experience with us and your continued loyalty to our dealership. It is great to hear that you've found value in all aspects of our dealership and we appreciate your repeat business. We look forward to seeing you next time you stop by! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 2,991 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.