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BMW
- Automotive
- Saint James, NY
About this business
Location details
599 Middle Country Road, Saint James, NY, 11780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
"Greg Box service" Greg was my Advisor for my most recent visit to Smithtown BMW. I will be asking for him to assist me going forward. Greg was great at the follow-through and he helped get me out the door as quickly as was possible
Business response:
Bill, thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experience. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!
"Friendly and informed support that keeps me safe." My Service Manager is Jackie Ruggiero, and when I bring my car in for service she recognizes me right away and calls up my service records and asks if I have anything to report that will be checked. In my most recent appointment the service needed required that I leave the car and take a loner, which Jackie lined up for me. I picked my car up at the end of the day and just a short distance from the dealership I was rear-ended while waiting for a red light to change. The fir... read more
Business response:
Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else.
"Efficient" Inspection sticker and oil change, waited shower amount of time. Greeted at service door promptly. Greg offered tire rotation and balancing, which I declined. But I appreciated the attention to the service.
Business response:
Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.
"Competition BMW has NO competition!! " From the beginning stages to the day I took delivery of my new X5, the team at Competition BMW were professional, courteous and worked with me on ALL my requests unlike my local dealer. Special thank you to the client advisor John Oliveira, the General Sales Manager Mike Kumar and the Business Manager Angie Lavrenchik. You all made my experience a truly exceptional one. I will be referring all my friends and family to you. Keep up the great work!
Business response:
On behalf of everyone here, thank you for your feedback in this 5-Star review! We are glad your needs were met and that our team was such a great help.
"24 month service" Great service and the most outstanding service writer we have ever had! Jackie Ruggiero follows through on everything! Her suggestions are on target and her intuition in terms of anticipating what any concerns we might have is incredible! Kudos to Jackie and Competition BMW! A+++++ is my rating!
Business response:
Thank you for your kind review. We are delighted to hear that the best service you have experienced has been by Jackie! Please let us know when it is time for your next vehicle service. We would be happy to help!
"Great Experience" Jason Phelps and the Business Manager were so kind to my wife and I. They were sensitive, accommodating and I felt a warmth unprecedented in my car buying experiences. I left feeling like I had family at the dealership. I appreciate the experience.
Business response:
We are so happy to hear of your positive experience. We are committed to providing our customers with nothing less than 5-star service. Our team will be happy to hear that you were completely satisfied with their customer service.
"Great service" My car was due for service but I live about an hour away from the dealership. Perry picked up my car, left me a loaner car, and returned my car later in the day. Larry ( dk last names -- sorry) called me from the service department when my car arrived and texted me later to advise that the work was completed. I could not have asked for better service!
Business response:
Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.
"20k Service" Great service, quick and efficient. Always an excellent dealership. No issues at all and a really enjoyable experience. One of those rare dealerships that is actually a great visit. Pricing was perfect
Business response:
Thank you for your kind review. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call!
"New car " Dawn Cohen was extremely personable made myself and my children feel welcomed. I appreciate her patience and follow up phone call to make sure I was doing good. Helga the finance manager also made me feel welcome. I have never purchased a car so seamlessly before!
Business response:
Thank you for taking the time to post this review. We are glad to hear that our team made you feel like family. Our team works very hard to ensure that each guest feels comfortable and satisfied with their visit.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,991 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.