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BMW
- Automotive
- Saint James, NY
About this business
Location details
599 Middle Country Road, Saint James, NY, 11780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
" Larry the service advisor was great " Larry the assistant service manager was great ......................... He is very patient and informative always in a friendly mood. Definitely one of the best advisers I’ve ever dealt with.
Business response:
Steven, Thank you for leaving Larry this 5-star review. We are so pleased that he could be of great assistance to you, and he will be honored to have earned your wonderful remarks. Please don't hesitate to let us know if he or the team may be of further assistance to you in the future.
"Excellent Customer Service" Larry Biehl took care of my needs from the start and made it a point to see that everything was done to my full satisfaction. Thank you very much for your kind service.
Business response:
Thank you for your positive feedback. We are delighted to hear that you were well taken care of, and we are so pleased that the quality of our work met your satisfaction. We wish you safe travels and hope to see you again when the time comes for your first service.
"Best dealership experience I’ve had" Artur Tadevosyan found a vehicle that fit our needs and worked with our budget. Angela Lavrenchik made financing an easy painless experience. Service members like Elton Alvarez made sure the vehicle was in perfect condition upon delivery and the GM Mike Kumar has been following up with me along the whole process to make sure we were satisfied. Even though I purchased a CPO I felt like I was treated as if I was purchasing a new M model. Competition really has a great team of friendly, eff... read more
Business response:
Pete, Thank you for taking the time to leave us this amazing review! We are happy to hear that our team provided you with thorough assistance and a quality overall experience. Your satisfaction is our utmost priority, and we are overjoyed that we could get you into the perfect vehicle. We thank you for choosing Competition BMW, and we look forward to continue serving you in the future.
"Vinci Critique" Came in to check my tires, I was well received, young men in front greeted, girls at desk were smiling and happy to guide me through my first service with Competition. My service coordinator took charge Mr. Ken Darmanin and got me in an out in about 2 hours. I just was not happy to have to buy a new tire in the first three months of my lease. This is my third lease, same car and have never had to buy a new tire in the life of the entire leases. My last two cars were leased from Rallye.. Good first impression... read more
Business response:
Thank you for your very kind review. We are pleased to hear that your vehicle service experience with Ken was so positive. We look forward to seeing you again when it is time for your next service.
"Excellent service!" Jackie Ruggiero is the reason I keep going back to service my bmw at competition. She is amazing at her job- super efficient, professional, and always has a smile on for her customers!
Business response:
Thank you for your time and kind review. We are pleased to hear that you had such a positive experience with Jackie. We look forward to working with you again in the future.
"New car buying experience" I have purchased a few new cars but each time has been a disaster in picking up. This is my first new BMW purchase and it was a very good experience. I was very excited to get my new car and everyone that helped me shared the enthusiasm with me which made it quite a memorable. Theresa helped me with the purchase and Angie helped me the day of delivery. AJ was the young man that explained the car to me and was very through and did not rush allowing me to ask questions and understand my amazing driv... read more
Business response:
Thank you for your very kind review! We are so happy to hear that our exceptional customer service has put us above the rest! Enjoy your new BMW!
"Awesome staff" Always courteous and helpful. Friendly staff. Tries to work with us when our schedules conflict. This is our 3rd BMW and we are extremely satisfied.
Business response:
Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your car is ready for its next service.
"The place to go for your BMW!" From beginning to end, we were treated like valued customers. The staff made us feel so comfortable in their very beautiful showroom. We were given facts & figures in a very understandable way. All of our questions were answered & our test drive was terrific. Working with Mark Humanitzki was such a great experience.
Business response:
We would like to thank you for letting us know how we are doing. We work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Marc was able to assist you in finding a vehicle that was right for you.
"First time at this dealership. Excellent service. " Needed a tire. Purchased tire and made an appointment online. When I arrived Ken Darmanin got me in and out quickly in a very busy service center. Thank you.
Business response:
Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with us on your first visit! Please let us know if we can help you again in the future.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,991 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.