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BMW
- Automotive
- Freeport, NY
About this business
Location details
280 W Sunrise Hwy, Freeport, NY, 11520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:30 p.m. | |
| Tue | 9:00 a.m. to 8:30 p.m. | |
| Wed | 9:00 a.m. to 8:30 p.m. | |
| Thu | 9:00 a.m. to 8:30 p.m. | |
| Fri | 9:00 a.m. to 8:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
This dealership make up they own rules as they feel. They very nice to you up till you buy a car from them. Then they screw you. Zero on Customer Service!!!! They discriminate!!!! I hope that BMW Corp investigates this dealership!!!! They should be shut down! Go to Ralley or Bayside BMW!!! More respect and they listen to their customers needs!!!!
I had a sticking roof since the end of last summer, I completely forgot about it over the winter and it reared it ugly head this spring. The week before Memorial Day my roof started clicking funny when I was operating it. The weather had been good that week so I left it open rather than having to fight it when trying to open it. That Wednesday evening I tried to close it and thats when it partially closed on the left side and that was it, locked and broken in place. I took my R56 S into Hassel for the broken roof, they are i... read more
I was in for a repair on the defective moon roof of the 2007 Cooper S I lease. I picked up the car and noticed within a few blocks of the dealership that the roof had not been installed properly as it was rattling when I drove over bumps. The next day I also realized that the technician also failed to replace the electrical connector for the microphone for the blue tooth package and now I could not participate in hands-free phone calls due to the microphone not working. I also noticed about a week later that the technician a... read more
I would not recommend the Hassel Service Department to my worst enemy. Jason Barach was rude and did not give any service at all. The Service Manager Jon Choe still has not returned any of my phone calls (4 days) and the Warranty Advisor (who did not introduce himself to me) was also rude. The minute Jason realized I woould only use the service department for warranty related issues (and would not line his pockets with commissions) he was disrespectful and demeaning. I am currently working with Mini USA to find resolution to... read more
I was railroaded by this dealership from the start. They couldn't find the problem with my car and they tried to say it was parts I put in. They forced me to take parts out of the car, which in my opinion is against Federal Law (Magnussen Moss Act) but they don't care because the New York DMV doesn't care about this federal Law. Hassel also made me pay for diagnosis which they quickly refunded after 30+ days because they know DMV will not do anything to them if they refund any moneys spent by the customer. No loaner either! ... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 4,550 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.