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BMW
- Automotive
- Freeport, NY
About this business
Location details
280 W Sunrise Hwy, Freeport, NY, 11520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:30 p.m. | |
| Tue | 9:00 a.m. to 8:30 p.m. | |
| Wed | 9:00 a.m. to 8:30 p.m. | |
| Thu | 9:00 a.m. to 8:30 p.m. | |
| Fri | 9:00 a.m. to 8:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Mr.BMW- Steve Itkin" Whenever I bring my 440 in for service I hand it over to Steve Itkin knowing its in the hands of a professional. Steve knows BMW's.
Business response:
Thank you for sharing, Rich! We thank you for your continued business and look forward to your next visit!
"Alex is the man to see about a car!" I have leased a car in the past from Alex and each time he worked hard to make the deal happen.... he is who you want in your corner to make the process that much smoother.. no BS no double talk!! Just honest and fair
Business response:
Thanks for the awesome rating and review of Alex and our dealership. We appreciate the great feedback. Come visit us again soon!
"Steve Itkin the best" Steve is the best professional,polite.My 2013x5 needed service. It was done in a timely and fashionable manner Steve Itkin has been my service manager for the past 6years. Never had a complaint. He's great .
Business response:
Deborah, we appreciate you being a long time, loyal customer. We're always glad to see you. We'll be sure to thank Steve for his excellent service throughout the years. See you on your next visit!
"Steve Itkin. Service advisor" Steve Itkin is a stellar service advisor ... he is truly one of a kind. Steve makes sure that all of your needs are met and then some. Whether it’s looking over his shoulder to be sure your loaner is ready or staying late to accommodate your schedule, he is always ready,willing and able. Steve makes the dreaded service visit as easy as possible. I cant sing his praise enough!!!!!
Business response:
We're thrilled to know that Steve did a great job making your service visit smooth and pleasant. We'll be sure to pass your compliments to him. Thanks for sharing your fantastic experience with us.
"Pretty good service" I recently brought my car in for service and I worked with Steve Itkin. The car needed some parts and was subsequently there for a week and a half, which was expected due to the work that needed to be done. The car was completed in a timely fashion as promised by Steve. FYI, I actually drive past another dealership to go to Freeport because I like the service that I receive. And customer service is VERY important to me. The only issue I had was that I was not given a loaner car for the time my car was a... read more
Business response:
Thanks for the positive and honest feedback. We truly appreciate it. Don't hesitate to reach out to us anytime you need us!
"Don’t look elsewhere" My favoritr part of coming here is feeling like I’m part of the family. Steve Itkin and Robert Pappagallo always take the best care of my situation. I’ve undoubtedly spent more time here recently than I would have liked to, but these gents make a hassle seem like a vacation. Steve and Rob always “Work the magic” when I need something done. Thank you for all you do.
"Rob from Service" Robert Pappagallo is one of the more experienced service center advisors. Whenever I come to this center I see him to take care of my service needs. I love coming in and instantly feeling like I’m part of the family. It’s not always the most pleasant circumstance to need your car serviced, but Rob makes me feel like I’m in good and capable hands. Thank you for everything you do!
Business response:
We appreciate the great rating and review for Rob and our Service Center. Don't hesitate to reach out to us anytime you need us. Thank you!
"Top Notch Service from Steven Itkin and his team" BMW of FREEPORT has a top tier service department and it’s represented to the highest degree by their Service Manager Steven Itkin. Steven has helped me service my multiple vehicles for near 10 years and I keep going back. His degree of care, response and follow-up is something that all Service Advisors should strive for. I am a very picky customer and Steven never lets me down. He communicates and responds and updates and goes to bat for his customers. If you need to servic... read more
Business response:
Hello, Thank you for letting us know how Steven and the Service Team are performing in regards to customer care. You choosing us as your choice BMW dealer is greatly appreciated and we look forward to many future visits. We hope to see you soon. Have a wonderful day.
"Steve Itkin went above and beyond outstanding service." Steve had my 2008 x5 serviced with radiator hose and thermostat problems. The expansion tank developed a leak on my drive home. Brought the car back the next morning and without any hesitation, Steve had it in the shop and replaced the tank. I cannot express my gratitude enough for Steve and the entire BMW service team. I highly recommend them to fellow BMW owners. Thanks again Steve. Andrew B.
Business response:
Hi Andrew, thank you for the recommendation! It's great to know that Steve has earned five-stars from you. He was happy to take care of your vehicle. We hope to serve you again for your future vehicle needs.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 4,550 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.