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BMW
- Automotive
- Freeport, NY
About this business
Location details
280 W Sunrise Hwy, Freeport, NY, 11520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:30 p.m. | |
| Tue | 9:00 a.m. to 8:30 p.m. | |
| Wed | 9:00 a.m. to 8:30 p.m. | |
| Thu | 9:00 a.m. to 8:30 p.m. | |
| Fri | 9:00 a.m. to 8:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Irregular noises coming from underneath my car" My 2016 - 5 Series suddenly developed a strange knocking from underneath, Steve and his Master Technicians were able to diagnose, and repair my issue in a very timely fashion. I was also impressed by the cleanliness of my vehicle upon receiving it. Thanks again to Steve & staff at Freeport BMW. Good job!
Business response:
Thank you for taking the time to recognize Steve and our service team. It's great to know that you were impressed by the service that you received. We were happy to help you and take care of your vehicle. We look forward to your next visit.
"Service/ advisor " I had the pleasure of being helped by Steve. He was absolutely great! He was extremely helpful and went above and beyond to help me get my car fixed and running again!
Business response:
We appreciate and value the great rating and review of Steve and our dealership. We'll definitely let him know how much you enjoyed his excellent service. Thank you!
"Steve goes above and beyond!" I’m so satisfied with the level of service I received from Steven Itkin! He took the time to help me with a dysfunctional side mirror, a nail in my tire and the 2018 x1 recall.. ALL IN ONE VISIT! He was so dedicated to making sure everything was taken care of and explained everything to me thoroughly. Because my work schedule is super hectic, Steve drove the loaner to my job and picked up my car to get fixed. Afterwards, he had driven my car back to my job and picked up the loaner. I have never... read more
Business response:
Hi Jen, Steven will be very happy to learn that you are singing his praises. He is a great asset to our team. We appreciate you sharing your excellent experience. You are always welcome to visit so come back, soon.
"Great service" I brought my 535 msport in for service,blown out tire and damaged rim.(potholes).they handled everything very professionally..steve iitkin is a man of his word and very serious about service.ps.down to having the car cleaned and detailed..thank u steve.
Business response:
Thank you for taking the time to post about your service experience! Steve and our team were happy to assist you and take care of your vehicle. We look forward to your next visit.
"Steve Itkin, Service Advisor" My service advisor, Steve Itkin, always goes theextra mile to insure that I am satisfied with the service needed to repair.my car. He is to be commended for his stellar service.
Business response:
Thank you for the positive review and rating! We are happy to know that your service advisor Steve always provides you with great customer service. We value your business and we hope that you will visit us again soon!
"A fail inspection " My 2003 330xi failed inspection after spending a large sum of money at my regular station with a coolant & service indication that would not clear. Made an appointment at BMW of Freeport that we’re I met Steve Itkin whom was on point in explaining all that was needed and that was required to get the results I was looking for. Am retired and it’s a pleasure to deal with someone who’s straight in helping his customers I would even say like family. You have a great representative working for you. Thanks Ste... read more
Business response:
Thanks for sharing your experience with our dealership. We're glad to know that Steve did a great job making sure you were all taken care of. Come visit us anytime you need us!
"Unscheduled service and a great experience " I brought my 430i in for an emergency repair and was accommodated immediately in appropriate manner. All in all a very good experience indeed. Steve Itkin and all were great.
Business response:
Hello JJ, We will always try our best to take care of your needs in an efficient manner. Thank you for letting us know that Steve met your expectations. Come back and visit, soon.
"New BMW owner!!!" As a new customer to BMW I was extremely skeptical as to whether or not this would fit my needs, my budget and my overall expectations. Walking into BMW, I was greeted and taken care of in a reasonable amount of time; I was then introduced to Marleny, who was not only extremely professional but knowledgeable about the vehicle I was interested in. She was patient in walking me through all the features as well as the options that were available. Upon my test drive, she made sure to explain the features of th... read more
Business response:
Hello, We are ecstatic to learn that your expectations were exceeded while acquiring your first BMW. Congratulations and welcome to the family. We are sure that you will enjoy it. It is our goal to ensure that all guests leave with the knowledge of their vehicle that is required to gain the optimal BMW experience. Thank you for letting us know how we are performing in regards to guest service. Have a wonderful day and come back, soon.
"Exceptional Professionalism " My wife and I could not have wished for a better marketing representative to team up with regard to our purchase of new 2019 BMW 540i XDrive. Marleny, from the get-go provided a very comprehensive package regarding purchase, or lease option. Prior to placing order with Marleny, we had solicited proposals from several other dealerships, and BMW of Freeport provided most competitive pricing, saving us thousands of dollars for identical model, features and options. Pricing was so competitive, we a... read more
Business response:
Hello William, It was a great pleasure of ours to help you find such a rare gem. Thank you for sharing your experience in regards to your recent visit. We hope that you will consider us for all of your BMW needs. Have a great day.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 4,550 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.