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BMW
- Automotive
- Bloomfield Hills, MI
About this business
Location details
4065 W Maple Rd, Bloomfield Hills, MI, 48301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"Prompt, professional, clean, customer-centric, safe with..." Prompt, professional, clean, customer-centric, safe with masks and sanitizer. i waited for oil change in comfortable waiting area. Quiet reading area with water/coffee. And tv
Business response:
Judymoenck, thank you for your kind words and this wonderful review!
"Was in for a flat tire. Ryan ordered the run flat tire..." Was in for a flat tire. Ryan ordered the run flat tire and the service department finished installing it in less then 4 hrs. Great service.
Business response:
Hi Tennisprocompany, we are very happy to have provided you with such a positive experience!
"Everyone always handles my issues quickly and..." Everyone always handles my issues quickly and efficiently. I personally work with Bob Ufolla the most and have always found him to be friendly and professional. I never feel like Erhard is trying to take advantage of me or push me into unnecessary repairs.
Business response:
Shawn, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Bloomfield.
"Excellent customer service. Ryan Cornell is a great..." Excellent customer service. Ryan Cornell is a great customer service representative, with a timely follow up and takes care of the concerns in great details.
Business response:
Onur, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!
"Erhard BMW of Bloomfield is well organized, and attempts..." Erhard BMW of Bloomfield is well organized, and attempts to work for the customer. The only issue is that, during the COVID problem, the cookies and treats are not available.!!!
Business response:
Skate, we are glad we could help! We miss the cookies too and hope things get back to normal soon.
"Excellent service department! Always helpful ! Mike Hood..." Excellent service department! Always helpful ! Mike Hood in service is the best person I have ever work with. It’s worth the drive to get your car serviced here.
Business response:
Jd, thanks for your praise and kind comments about our team.
"Great dealership. Clean friendly and helpful. Chen in..." Great dealership. Clean friendly and helpful. Chen in service has always been exceptionally helpful and conscientious when I have needed his input. I wouldn’t go anywhere else.
Business response:
Thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!
"Went to Erhard and worked with Mr. Bill Manson. Had the..." Went to Erhard and worked with Mr. Bill Manson. Had the most wonderful experience purchasing my car from him and this dealership. I'm based in Cleveland, Ohio and unfortunately I had terrible experiences with three different BMW dealerships in my area. Mr. Manson was a consummate professional and made my purchase a wonderful experience.
Business response:
Fjohnsonphoto, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
"First rate sevice. Building and operation best I've ever..." First rate sevice. Building and operation best I've ever seen from a dealership. Personal polite and knowable. Overall first visit was outstanding. Good job.
Business response:
We appreciate your positive review about your recent experience with us!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,083 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.