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BMW
- Automotive
- Bloomfield Hills, MI
About this business
Location details
4065 W Maple Rd, Bloomfield Hills, MI, 48301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"Easy booking processing great service and about an hour..." Easy booking processing great service and about an hour 1/2 wait as promised. Would recommend this service department. Cleanliness and safety precautions in place
Business response:
Hi Sldirish! We're so happy we were able to help you out!
"This was an excellent experience. After speaking with..." This was an excellent experience. After speaking with Audrey about my auto needs, she directed me to a sedan, 300. It was ready for pick up the next day.
"My car was taken in on a flat bed truck Monday night &..." My car was taken in on a flat bed truck Monday night & returned to me Tuesday afternoon. By the way, cleaning my carpet was a nice touch!
"I already wrote a review and submitted to you lately..." I already wrote a review and submitted to you lately regarding Mr. Brian Kolber, a service advisor for Erhard BMW of Bloomfield Hills. In fact, he is a great guy. He just didn't keep me informed for over a month. Now, I am very satisfied with him.
"Mike Hood was and always is a great guy to help me with..." Mike Hood was and always is a great guy to help me with my auto issues. He is also very informative about the mechanics of my vehicle.
"Harold Curry gave me a great deal on my 2021 M240i, very..." Harold Curry gave me a great deal on my 2021 M240i, very professional, knowledgeable and kept me up-to-date on the progress of the vehicle. I purchased my other BMW from another dealer. I would definitely come back to Erhard for my next.
"Ryan was great, he got me in and out quickly on both ends..." Ryan was great, he got me in and out quickly on both ends and kept me informed each day. I really appreciated that as I had to squeeze in the drop off and pick up in my busy work schedule. Some room for improvement for the dealership: I scheduled the car to come in for oil change and recall well in advance and it needed some parts. Would have been nice if the parts were ordered ahead of time so my car was in the shop for less amount of time since they knew what t... read more
"Excellent service, on time, detailed bill. Good social..." Excellent service, on time, detailed bill. Good social distance with in the area. I am not sure if they take walk in though ? Clean facility.
Business response:
Thank you again for taking the time to let us know how we did. Given the current situation, we do prefer to work by appointment so we can properly accommodate our guests. If you need to schedule service in the future the direct number is 248-594-7898. Thank you and we hope you have a great day!
"I’ve always had an easy and pleasant experience at you..." I’ve always had an easy and pleasant experience at you dealership. I work with Bob and am always well taken care of. THANKS for the service
Business response:
Gene, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,083 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.