BMW

mac052 

on DealerRater

7 years ago

"real good friendly" there on time with your app. and nice showroom and waiting area with snacks and coffee and they wash and vaccuum car and bring to you when its done and its for mini coopers with qualified mechanics excellent service . also coffee and food are free while waiting. 

akomey 

on DealerRater

7 years ago

"Wonderful!" If you want to buy a car this is the place to be! Gary Mack is an excellent client advisor. He walked me through the whole car buying process from start to finish, and I never felt pressured. I love my BMW 3 Series! Gary thank you so much! 

cwharste 

on DealerRater

7 years ago

"Good Prompt Service" I needed an airbag recall. Scheduling and actual service was very professional and prompt. There was one disappointment. I had a PM appointment. The scheduler said that I needed a loaner, because the repair might be overnight. She said that someone from the dealership would call me to arrange a loaner. No one called. I called the dealership and left a message. No one returned my call. I called again the day of service and was told that they didn't have a loaner until the following week. All worked out, ... read more

Richard 

on DealerRater

7 years ago

"First Rate Buying Experience!" I can't say enough good things about my experience purchasing and building a new '19 X5 from Ferman BMW. I live in Orlando where there is an existing BMW store with a less than stellar reputation and I was determined to find a dealer that could offer me an experience commensurate with the type of brand BMW is. After several interactions with other dealerships and sales people, I quickly determined that Steve Venden at Ferman was the guy. Even though Ferman was over a 100 miles away from my hom... read more

Lgoing1103 

on DealerRater

7 years ago

"Outstanding Experience! " I highly recommend Ferman BMW! I was especially impressed with three employees.. First and foremost, Brian Gains was the best salesman that I have EVER purchased a vehicle from! Brian was a class act from beginnng to end and worked at warp speed to get me in and out of there. I was also extremely impressed with Scott Douglas he was knowledgeable, hilarious and just the real deal, he actually made “signing forms” FUN! last but, not least, Alex “the car genius” he was a huge help going over the featu... read more

ksgaram1 

on DealerRater

7 years ago

"Service was great " Good communication from Nick on issue with car abdbwhen it was completed. Car finished quickly and issue resolved. And got a loaner. Staff friendly and accommodating 

LeeGast 

on DealerRater

7 years ago

"Awesome!!!" Awesome experience. This is my second purchase from Ferman MINI because I SO enjoyed by first, especially my purchase assistance from Matthew Cerro. HIGHLY RECOMMENDED!!! 

jbags39 

on DealerRater

7 years ago

"Best Mini Dealer Anyehere!!" I have now purchased my 4th Mini Cooper from Ferman Mini over the past 13 years. I have to say the experience just gets better and better. I actually tried several years ago to go to a closer dealer in Orlando and what a poor decision! They could have cared less about me and whether or not I bought s car from them. So, I returned the the dealership I love which is over 2 hours from my home. I won’t make the mistake of going somewhere else again. Sara Griffith is an amazing salesperson snd the en... read more

jlapeas 

on DealerRater

7 years ago

"New car" Excellent experience. Great customer service. Sales person was excellent. Entire team made the entire process enjoyable. I’m glad we chose Ferman as we received a great deal