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31400 US Highway 19 N, Palm Harbor, FL, 34684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Battery check" What could be a difficult experience when faced with a problem with my car is always taken care of courteously, friendly, professionally and expeditiously. Love the service that I get at Ferman Mini. Hats off to a Paul Scaglione. You are the best!
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"Above and Beyond" Shout out to Courtney for her excellence in customer care! She arranged a driver to return my license after I left it at service center. Amazing way to show customers going above and beyond is just routine. Thank you
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Thank you Michelle for your review!
"Service is excellent..." Jimmy is always wonderful to work with. He is thorough and honest. I have been going to him for years and he is one of the reasons that I keep considering buying another BMW. After all, if you don't get great service after the sale then it makes owning the vehicle more difficult, and unpleasant. This service center makes owning and servicing a BMW a pleasure. I will also add that during the service process I ended up talking with our Sales Person, Steve Venden, and he was also very helpful and hones... read more
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"5 star service advisor- Stefanie" Recently Stefanie became my service advisor and I couldn’t be more happy! Stefanie is personable, energetic, and provides quality customer service. She is the perfect addition to BMW team and because of her I will be coming back. Stefanie worked with me to ensure all my car issues were sorted and my BMW was in top shape.
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"They did the right thing!" I purchased my 2013 X3 AS-IS from Ferman BMW in July 2018. Two months later I was faced with an engine that needed to be replaced. When I called Ferman BMW, Brian Pelletier didn't hesitate to do everything he could to help. I spoke with the GM, Bob Murray about my situation, he was empathetic & helped with this very expensive problem. They provided me with a loaner car for the entire time they had my car for repairs. I worked with Nick & Paul Scaglione to get me car back on the road. After being w... read more
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"Great!" The entire experience was great from beginning to end. Alex was awesome to work with! I would definitely recommend Alex and this dealership to anyone looking for a car.
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"Great service experience" When my check engine light went on the Ferman service department got me in the next day for service. While they had the car they also completed a couple of manufacturer engineering changes and gave me a loaner car to use while they completed the work. Very satisfied with this dealership.
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"scheduled maintenance" good service, friendly and professional. They made getting a service appointment a no hassel event. Credos to the outside greeting personnel as they were very helpful as well.
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"Outstanding service..." Ferman BMW Service works hard to deliver dependable service. They are on time from start to finish and communicate status frequently. The vehicle is returned clean. Cesar was attentive and knews how to treat a customer who loves his automobile.
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BMW has a 4.7 star rating with 7,570 reviews.
BMW is closed now. It will open at 9:00 a.m.