BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.7

About this business

Location details

31400 US Highway 19 N, Palm Harbor, FL, 34684, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.77,570 reviews
Select a rating
profcsw305's profile image
profcsw305 
7 years ago

"Battery check" What could be a difficult experience when faced with a problem with my car is always taken care of courteously, friendly, professionally and expeditiously. Love the service that I get at Ferman Mini. Hats off to a Paul Scaglione. You are the best! 

Business response:

Thank you for your review! 

MichelleSimpson's profile image
MichelleSimpson 
7 years ago

"Above and Beyond" Shout out to Courtney for her excellence in customer care! She arranged a driver to return my license after I left it at service center. Amazing way to show customers going above and beyond is just routine. Thank you 

Business response:

Thank you Michelle for your review! 

Matty's profile image
Matty 
7 years ago

"Service is excellent..." Jimmy is always wonderful to work with. He is thorough and honest. I have been going to him for years and he is one of the reasons that I keep considering buying another BMW. After all, if you don't get great service after the sale then it makes owning the vehicle more difficult, and unpleasant. This service center makes owning and servicing a BMW a pleasure. I will also add that during the service process I ended up talking with our Sales Person, Steve Venden, and he was also very helpful and hones... read more

Business response:

Thank you for your review! 

S.HAKKY5's profile image
S.HAKKY5 
7 years ago

"5 star service advisor- Stefanie" Recently Stefanie became my service advisor and I couldn’t be more happy! Stefanie is personable, energetic, and provides quality customer service. She is the perfect addition to BMW team and because of her I will be coming back. Stefanie worked with me to ensure all my car issues were sorted and my BMW was in top shape. 

Business response:

Thank you for your review! 

Juls1976's profile image
Juls1976 
7 years ago

"They did the right thing!" I purchased my 2013 X3 AS-IS from Ferman BMW in July 2018. Two months later I was faced with an engine that needed to be replaced. When I called Ferman BMW, Brian Pelletier didn't hesitate to do everything he could to help. I spoke with the GM, Bob Murray about my situation, he was empathetic & helped with this very expensive problem. They provided me with a loaner car for the entire time they had my car for repairs. I worked with Nick & Paul Scaglione to get me car back on the road. After being w... read more

Business response:

Thank you for your review! 

Ginger's profile image
Ginger 
7 years ago

"Great!" The entire experience was great from beginning to end. Alex was awesome to work with! I would definitely recommend Alex and this dealership to anyone looking for a car. 

Business response:

Thank you for your review! 

MIKE M.'s profile image
MIKE M. 
7 years ago

"Great service experience" When my check engine light went on the Ferman service department got me in the next day for service. While they had the car they also completed a couple of manufacturer engineering changes and gave me a loaner car to use while they completed the work. Very satisfied with this dealership. 

Business response:

Thank you for your review! 

MPTHOR46's profile image
MPTHOR46 
7 years ago

"scheduled maintenance" good service, friendly and professional. They made getting a service appointment a no hassel event. Credos to the outside greeting personnel as they were very helpful as well. 

Business response:

Thank you for the review! 

RICH CANNICI's profile image
RICH CANNICI 
7 years ago

"Outstanding service..." Ferman BMW Service works hard to deliver dependable service. They are on time from start to finish and communicate status frequently. The vehicle is returned clean. Cesar was attentive and knews how to treat a customer who loves his automobile. 

Business response:

Thank you for your review! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 7,570 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.