BMW

527kevinm 

on DealerRater

7 years ago

"recall fix" I have an older 325ci, they replaced the recalled air bags in under 2 hours, inspected the car, and got me out the door as quickly as possible. 

hdyumd 

on DealerRater

7 years ago

"Recall Service" I was extremely satisfied with the overall experience provided by Jimmy (James) at Ferman BMW (Palm Harbor). My loaner car was available and waiting on my arrival. And the service was completed in a timely fashion. I had been getting my car maintained by another facility after moving to another area, but this experience reminded me of the great customer service I received in the past. 

Ktrump95 

on DealerRater

7 years ago

"Cesar kept me in the loop and provided exceptional service " Cesar texted me when there was an update on service my car needed. He got my car in for service very quickly and had everything ready for when I arrived to pick my car up. He went above and beyond to provide exceptional customer service! 

car4me 

on DealerRater

7 years ago

"Outstanding sales and customer service" Michael Hughes is our client advisor. He went out of his way to make sure our needs were taken care of and this included a return service after we had the vehicle. In fact, he offered to pay for the wiper repair himself in order to keep us happy. When purchasing the vehicle he listened to our wish list and found a car that met the criteria. Michael returns phone calls promptly, which is rare in Florida, and he is always professional, courteous and kind. In addition, the service depart... read more

tuber1107 

on DealerRater

7 years ago

"Wow! Amazing Dealership Experience" From start to finish, the Ferman team was outstanding. Treated me like part of the family. Thank you to Karl Alvarez and Mary Keller for making this car purchasing experience outstanding. This is why I am a loyal customer of Ferman BMW and always will be in the future. Highly recommend Ferman for your automotive needs and especially Ferman BMW for allowing me the opportunity to own yet another Ultimate Driving Machine!! 

DCT71 

on DealerRater

7 years ago

"Greg Larsen and Joe Cleaver " On Monday September 17, 2018 I purchased a X4 M40i from Ferman BMW. Greg Larsen went above and beyond. The vehicle I was driving prior to September 17, 2018 was a good truck; however, I was completely upside down and way over paying for a vehicle that was severely depreciated. Greg took the time to figure out a way to get me out of that vehicle into a complete dream of a ride. Greg is someone that I am going to refer EVERYONE to when they are looking for a new car. Joe Cleaver was a pleasure to... read more

Stacey’s BMW 

on DealerRater

7 years ago

"Wife’s dream car" We were only our looking at the various BMW models as my wife always wanted a white BMW. David Soto was helping us with different models and low and behold we seen a white 328i that my wife fell in love with. After test driving David helped us with writing an offer and she actually drove it home. She absolutely love it! The entire experience from the time we got there until we left was great no pressure just giving us options. I will buy my next BMW from DAVID and Ferman BMW Palm Harbor. Da 

teddcub 

on DealerRater

7 years ago

"Super dooper service " Very good service from Tomas Hernandez in Spanish language and very knowledgeable sales person Kenny Russell that explained all the functions of my new vehicle. It is a good place to buy a BMW. 

lleppert365 

on DealerRater

7 years ago

"Getting my BMW" Fabulous experience and delight in getting my BMW. Associates were pleasant and explained car accessories thoroughly so I may enjoy the added benefits of my vehicle.