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BMW
- Automotive
- Palm Harbor, FL
About this business
Location details
31400 US Highway 19 N, Palm Harbor, FL, 34684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Customer First Approach" I had a questionable item to be fixed. Paul Scaglione (Service Manager) and Courtney Deason (Assistant Service Center) were very understanding. Service was done quickly and accurately by Darlene King (Service Advisor). Since 2013, I have had informative and first-time-right service with the Ferman Mini of Tampa Bay Service Center. Just another great experience!
Business response:
Thank you Jim for your review!
"Accommodating " Great service. Darlene and Marc have both gone out of their way to ensure my car has been ready for both of my long distance trips. Motoring with confidence!
Business response:
Thank you for your review!
"The best of the best" The experience of buying the ultimate driving machine was superlative. My salesman, David, helped me get the car I wanted at a great price point. The entire experience was like the ride of my new BMW: the ultimate.
Business response:
Thank you for your review!
"Great service " I went there for an oil change and air conditioner truck. They treated me great I had my loaner car no time flat. All GREAT!
Business response:
Thank you for your review!
"Spectacular customer service " From the time I pulled into the service drive, I was met with friendly professional people willing to handle everything that was needed. Throughout the time my car was in service, the communication was exemplary! My car was serviced and cleaned, very well and returned in better condition than I left it. The check out process was streamlined and friendly. Darlene and Marc work well with each other making sure that I the customer was taken care of during my visit.
Business response:
Thank you for your review!
"Service without an appointment " Brought the car in without an appointment and got the battery, tire, and front bumper replaced within a couple hours. I didn’t even ask about the faded front bumper but Darlene replaced it anyways. Great service all around!
Business response:
Thank you Brion for your review!
"great service; great customer service; great facility." From arrival to departure a class act! Cesar was very good. Informative and polite and just plain nice. The coffee is also an incentive. Love the coffee maker.
Business response:
Thank you for your review!
"My experience was great " Thank you for making the buying experience pleasurable and for allowing me to get out of my current vehicle. I appreaciate the BMW/Mini staff.
Business response:
Thank you Hope for your review!
"Cesar gets it done." Ferman is a big company and their BMW dealer has a lot of employees and service advisors. It is in these kinds of situations where it's often hard to find personalized attention. Fortunately, Cesar puts that concern to rest: he is responsive, candid, and empathetic. Most importantly, he takes pride in doing things right.
Business response:
Thank you for your review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 7,570 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.