BMW

abrasive1 

on DealerRater

7 years ago

"Purchased 2019 Mini Countryman S ALL4" While researching many different automobiles we narrowed our search to 2 vehicles. At that time a Mini was not really on the list. My wife owned a Mini Cooper she bought new at Ferman Mini in 2006. We went there solely to make some part of the car shopping fun. (Let's just go test drive a nice car) We were looking at a Toyota Rav 4 and a Subaru Forester both all wheel drive. We found a Clubman we liked and met Ryan George, the nicest and best informed vehicle salesman I have ever met. ... read more

pgwade 

on DealerRater

7 years ago

"New BMW purchase. " Excellent, non pushy environment all the way up to the GM who stopped by to chat. See Greg for your next BMW. Purchase my first and second BMW! 

MG 

on DealerRater

7 years ago

"Great service as usual" Great service as unusual. Nick is always accommodating with schedule and follows up with status on a regular basis. Service technicians also do a good job. Carbon fiber parts installed perfectly. Thank you, 

Duncan Family 

on DealerRater

7 years ago

"Charles Fernandes was awesome! X5 purchase" I love cars but nobody hates the new car buying process more than me. I met Charles a few weeks ago while getting my BMW serviced and I was wondering around the showroom. Reached out to him this morning about coming in to look at an X5 for my wife. Absolutely the best car buying experience of my life. Very knowledgeable on the vehicles. Very friendly and helpful. First time I have ever left a car buying experience happy with the deal, happy with the vehicle, and happy about the pr... read more

MD 

on DealerRater

7 years ago

"Perfect " Marc was great. My dog had gotten sand into the bluetooth controller so it wasn't working properly. They diagnosed the problem and cleaned out the sand rather than selling me a new controller. That saved me money and now bluetooth works great. Easy in and out. I trust them with service on my Mini. 

ryanpolselli 

on DealerRater

7 years ago

"My Experience Leasing " My wife and I leased a car yesterday... First, I should say that buying or leasing a car has never been an “enjoyable” experience for me. I have had one or two times in my life when the experience was “OK” and I didn’t walk away feeling disgruntled but that’s about as far as it goes for me. Yesterday, however, was completely different than anything I have experienced before. I actually enjoyed my experience from start to finish and left with a huge smile on my face. Here’s what happened: When we arri... read more

IRENEMCMS 

on DealerRater

7 years ago

"leased car" very satisfied. had a good experience with the sales person. one little issue with the financing where we were charged for something we did not ask for. Not a big charge. 

momoney1 

on DealerRater

7 years ago

"Best dealership on the west coast" I have purchased 10 cars from Karl and the Ferman BMW dealership and every time it’s been a pleasure . Thank you Karl, Rob and Ferman for all you did to make this experience just as amazing as the last. Best, Angie 

DaliaBMW 

on DealerRater

7 years ago

"Blissful, Magnanious, Wonderful" Michael Hughes, our salesman made purchasing our BMW a Blissful, Magnificent and Wonderful experience! He was knowledgeable and extremely helpful. Their young computer experts patiently explained the many complexities of the car's operational systems. Many thanks to Paul Scaglione, the Service Manager who took the time to enlighten us on the services Ferman BMW provides. I certainly would recommend Ferman BMW and their excellent staff!!