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BMW
- Automotive
- Boise, ID
About this business
Location details
9109 W Fairview Ave, Boise, ID, 83704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Peterson BMW has been my dealer of choice. Always..." Peterson BMW has been my dealer of choice. Always friendly and helpful and Jake in the service department is great. I have been having my car serviced there for 4 years and never disappointed. When I need to purchase a new car this will be the dealership of my choice.
Business response:
On behalf of Peterson BMW, we want to thank you for the shout out! We know how important it is to have great team members like Jake. We are so lucky to have him. Have a great rest of the week and we look forward to working with you again.
"Service was efficient, friendly and easy. Scheduling was..." Service was efficient, friendly and easy. Scheduling was simple and notifications helped in remembering the date of the service. The vehicle is under warranty service so there was no charge.
Business response:
Thank you for posting about your visit to Peterson BMW! We appreciate your business.
"I was super impressed with how smooth everything..." I was super impressed with how smooth everything operates. It was very relaxing in the lounge area too. I trust the maintenance on my car being performed. I like the paperwork you get when you’re car is done. They are honest about upcoming maintenance costs. You can prepare for that better.
Business response:
Thank you so much for the awesome review! Thank you for choosing Peterson BMW! We look forward to working with you for many years to come.
"Jake and Brent are always professional, helpful, friendly..." Jake and Brent are always professional, helpful, friendly and kind. They know their job very well, always inform in advance and explain what needs to be done in the future so that the car is always in good condition. Excellent customer service!
Business response:
Thank you Indira. We appreciate the thoughtful things you had to say about your experience here at Peterson BMW. We try hard to make sure each guest has a positive experience. Thank you for recognizing our efforts. Have a great day!
"Ryan was great. Did all he could and provided great..." Ryan was great. Did all he could and provided great customer service. Didn't appreciate being charged a $40 fee for the privilege of having service at BMW. I'm already paying a premium for BMW service. Web site very awkward - continued prompting me to update browser settings to accept cookies, even though it is already set. Had to schedule as a guest, no matter which browser I used. Larry Miller service seems much more efficient. In spite of the appointment, service to... read more
"My BMW328D broke down during my cross country trip. Ryan..." My BMW328D broke down during my cross country trip. Ryan was able to get me booked into the system at the last minute. They ran the diagnostics on my car early next morning but didn't have the parts in stock. Performed scheduled maintenance service and got me on my way after cleared the codes. They had assured me to continue the journey since the it won't do any permanent damage to the vehicle. I don't think I'd have felt safe leaving without their confirmation. T... read more
Business response:
This is great to hear! Thank you for taking the time to write about your experience with our Peterson BMW service department. We hope you enjoyed your road trip.
"Impeccable customer service. Comfortable and clean..." Impeccable customer service. Comfortable and clean waiting area for customers, and my car was finished on time. I will return again for service on my Mini Cooper.
Business response:
Thank you for the review! We look forward to having you come back to Peterson BMW.
"Online appointment was not in their system, had to come..." Online appointment was not in their system, had to come back later in the day. The oil change I had done finished after they closed so I got there later than normal and didn’t get the receipt for my records. Two days later I got a pamphlet in the mail to have almost half off an oil change. Needless to say it wasn’t the best experience and I’m hoping they can honor the oil change discount since I won’t be back there for a while.
Business response:
Thank you for the feedback. We would be happy to honor that oil change discount next time you come in. If you have any questions please don't hesitate to reach out. We will have someone from service try and contact you as well.
"Fix everything on my car and the E 60 BM has been a great..." Fix everything on my car and the E 60 BM has been a great car to me. The people are friendly and pleasant to deal with.
Business response:
Thank you for posting about your visit to Peterson BMW. We appreciate you and your business!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,457 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.