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BMW
- Automotive
- Sherman Oaks, CA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
5201 Van Nuys Blvd, Sherman Oaks, CA, 91401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
You will get it back door dinged and damaged and dirty. They simply don't care. You may not even get everything fixed. "Functioning as designed" simply means that BMW doesn't make cars that don't rattle and squeak and ultimately fall apart.
On 4/25/2012 my car died. I had it towed to Center BMW Van Nuys and it was diagnosed as a bad fuel pump that needed to be repalced. $1,300.00 was the final service bill. Once it was fixed, as soon as I arrived home, the car smoked and anti-freeze poured from the car. Towed it RIGHT back. I was then informed that this problem was a cracked/damaged radiator and it would need to be replaced along with all the other accompanying parts. Quote: $1,600.00. I didn't have 1600 laying around after the initial repair bills, so I had it... read more
I have been a long-time customer of Center BMW. So it is with a heavy heart that I make this review. On Saturday November 3rd, I was with my two (2) kids (who are 9 and 12) when, without any warning, my BMW X6M burst into flames, exploded and was completely totaled. My kids and I barely got out alive. Remarkably, I picked the car up from Center BMW in Sherman Oaks on Friday November 2nd - early evening - after the car was serviced from October 25th through November 2nd for an engine malfunction. Center BMW, after coordinatin... read more
These guys really take that Van Nuys/Sherman Oaks border seriously. Apparently, they are in Sherman Oaks, not van Nuys, and possess the arrogance unbecoming of people who want you to spend money on a luxury car. I came here a few times, and once actually found a useful salesman to show us around. He was pretty frank in his lack of enthusiasm when i told him the three cars I was considering and acted as if teh BMW 3 series was something he didn't want to deal with. The other two times I was here, I couldn't care to deal with ... read more
After a terrible experience at Beverly Hills BMW I drove out to Van Nuys to drive an M3 sedan. I had no trouble test driving the car (some dealers won't let you drive it and expect you to spend $70,000 based on the glossy brochure). I liked the car, ordered one from Germany, got a great price, and picked it up 10 weeks later. The experience was easy and low pressure. Picking up the car took a while while they ran my credit (which is over 800 so I don't know what they were doing) but the overall time wasn't egregious. Since t... read more
I went to Center BMW this past weekend to check out a 2012 M3 with DCT and competition package. Test drove the car and asked them to give me an appraisal on 2010 M3 with 6 MT. I am very careful with my car so I asked if they were going to drive it. The sales rep (Alex) said "no". I went to the restroom and by the time I came back the guy told me the used car manager took my car for a spin. I was really upset by this point but to make matters worse the sales manager (Mike), after making me wait for over over an hour treated m... read more
Took my car in for Antenna repair. Labor very expensive, I guess due to difficulty in getting to place where antenna base is. That said, service rep Dennis Bohlig was excellent. Always called when he said he would. Car had to be kept overnight but the fact that he kept me informed made it ok.
Recently, my Check Engine Light came on and I called Center BMW to see about serving the car because of their great rating on this website. Hold times to speak with a representative were not bad, but once a representative got on the phone, things went downhill fast. I do a lot of my own work on my car, so I know what the problem is with it. I described the situation to Agent #1, who didn't give me his name. Somewhere through my explanation, I got the distinct feeling the guy wasn't listening to me. At the end of what I would... read more
We were ignored by sales people #1,they were gathered in show room all laughing and talking to each other never even acknowled us or asked us if we needed help, went by ourselves to look at all the cars in the lot, and they were watch us out the windows, doesn't make you feel very welcome, I was there due to an accident and lost my BMW 5 series, so I been to other BMW lots and know you get such great treatment, but never at center, (this is my 2nd bad experience here never,ever go again) Found a car, explained what we though... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 2,083 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.