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BMW

4.5

About this business

Location details

5720 Cushing Pkwy, Fremont, CA, 94538, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 8:00 p.m.
4.51,967 reviews
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Paul Zhu's profile image
Paul Zhu 
5 years ago

Complimentary check up the offer was made for my BD; i took the advantage and dropped my car for a regular check up. Everything went well and i didn't encounter any sales pressure. The service consultant is very professional and polite. The dealership honored what it offered and the service dept did a good job. 

Business response:

Hi Paul, thank you for taking the time to share your feedback with us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

Vickie Vu's profile image
Vickie Vu 
5 years ago

Great Customer Service I brought in the car for off routine service. Yordano was very professional. He explained everything thouroughly, (if I need to wait, get a rental car). Great service 

Business response:

Vickie, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review! 

Sasikumar Puthiyaveedu's profile image
Sasikumar Puthiyaveedu 
5 years ago

Service expereince at BMW Fremont Great Service . They keep updated me about the service status. 

Business response:

Hi Sasikumar, thank you for taking the time to share your feedback with us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

Katrina Denos's profile image
Katrina Denos 
5 years ago

Car maintenance Jeffrey had my car in and out within an hour and half! Great customer service and quick turnaround. 

Business response:

Katrina, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help. 

Kevin V's profile image
Kevin V 
5 years ago

Best Bay Area Dealer Brought my car to Rich Deeds for recalls. Rich was pleasant advisor and was playing 90s jams. Car was washed and cleaned for pick up. 

Business response:

Kevin, thank you for your positive review. We're happy to have been of service to you! 

Ralph Abaya's profile image
Ralph Abaya 
5 years ago

Service Appointment Rich Deeds, my Service Advisor took care of my car service needs exceptionally well. 

Business response:

Ralph, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! 

Kashmir Dhanowa's profile image
Kashmir Dhanowa 
5 years ago

BMW X3 2019 Great service and reasonable price and less wait but no loaner car provided 

Business response:

Kashmir, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road! 

Jeffrey Wong's profile image
Jeffrey Wong 
5 years ago

BMW Fremont Service The service advisers were very helpful and accommodating. Charles and Rich were both able to answer all my questions with the details I requested 

Business response:

Jeffrey, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope you have a great day! 

Lisa Lacy's profile image
Lisa Lacy 
5 years ago

Lisa Lacy's recent purchase of a BMW X3 BMW Our salesperson, Winnie, was professional and knowledgeable about the BMW X3. She made us feel comfortable while maintaining appropriate social distancing! Winnie, followed up with me four days after my purchase to see how I was doing with my new car! I love that level of customer service! Lisa Lacy, PhD. 

Business response:

Lisa, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 1,967 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.