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BMW

4.5

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Location details

8427 Lee Hwy, Fairfax, VA, 22031, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.56,544 reviews
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Emilia Mbonu's profile image
Emilia Mbonu 
5 years ago

Jonathan Experience was awesome. Jonathan was very friendly, professional and helpful. 

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Doris Walters 
5 years ago

2016 BMW Excellent service as always. Service Advisor (Jonathan) was totally phenomenal. I totally enjoyed the fact he was very transparent with the work that needed to be done. Introduced me to the mechanic (Dan) who worked on my car. Kept me updated all the way through the process. Work was done in a timely matter and work was completed when promised. 

Corey Brooks-Pace's profile image
Corey Brooks-Pace 
5 years ago

Need your BMW repaired,? Need your BMW repaired? Do to Frankie Johnson at BMW Fairfax! She is the reason why I go to Fairfax BMW. She is amazing and I highly recommend her. 

German Peri's profile image
German Peri 
5 years ago

Owner Excellent customer service! All expectations were met. 

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Catherine Simpson 
5 years ago

Repair of BMW Z4 I could not have been happier with the level of service and the professionalism that I had with this experience. My customer care rep Shea Lueder, was outstanding. Very communicative and very helpful. I would not hesitate to bring my car back to BMW of FFX for service. 

Kofi Quansah's profile image
Kofi Quansah 
5 years ago

Review for purchasing a new car Purchased a new car from them. the experience was a pleasure and I will return to purchase my next car. Alex the client advisor was excellent, really nice to work with. 

BHickman's profile image
BHickman 
5 years ago

Great Customer Service! I highly recommend this BMW service center. I needed a few things done on my M2 and Elena was beyond fantastic! She triple checked everything, gave me sound advice and kept me updated throughout the entire process. When it came time to pick the car up, she saw me waiting and instead of waiting for the tech to bring my car to me, she ran and grabbed it herself. Phenomenal customer service!! All the fixes were expertly done and speedy too. The facility itself is clean and well kept with friendly faces. ... read more

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John Freeman 
5 years ago

2015 BMW 328d x drive Overall good customer service. Knowledgeable on the correct repair was required. They reached out to me on a recall. 

Joe Heuser's profile image
Joe Heuser 
5 years ago

Great vehicle service during a unique time (C-19)! Derrick Chambliss was top notch with professionalism and communication during my scheduled recall service. BMW service is not cheap, but care is required with an M3. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 6,544 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.