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BMW

4.5

About this business

Location details

8427 Lee Hwy, Fairfax, VA, 22031, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.56,544 reviews
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Tanya Gannon's profile image
Tanya Gannon 
5 years ago

Great Care Quality care. Knowledgeable staff. No pressure or hassle. 

Business response:

Hello Tanya Gannon, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do! 

MS's profile image
MS 
5 years ago

Best BMW Salesman Ever Erick’s customer service was top notched. He was knowledgeable, showed a genuine interest in my quest to purchase another 3-in-1 automobile, and he didn’t quit until I was happy and comfortable in my purchase. 

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day! 

Karen Johnson's profile image
Karen Johnson 
5 years ago

Great Service Appointment I had my X4 in for service and everything went fine. The wait time was as expected and the service was completed satisfactorily. All my service appointments at Fairfax BMW have gone well. 

Business response:

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do! 

Cheryl Khan's profile image
Cheryl Khan 
5 years ago

Customer Service at its finest! I really cannot say enough great things about my experience at Fairfax BMW. My sales rep Arben Vila was extremely helpful, knowledgeable and most of all a pleasure to work with. He answered all my questions and genuinely offered me the best advice for my situation. I never felt pressured and most of all he made me feel like he was there to help me and also look out for my best interest. Arben explained things to me and looked into various options to help me find the right car, he took the time... read more

Business response:

Cheryl Khan, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fairfax! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

Samantha Herring's profile image
Samantha Herring 
5 years ago

Great Service My service representative D..Edwards was awesome! Very knowledgeable, kind , and professional. She made my wait comfortable and check on me often. Great Job D. 

Business response:

Samantha Herring, we are glad we could help! We hope to see you soon! 

Peter Kilroy's profile image
Peter Kilroy 
5 years ago

x5D service excellent service especially the service advisor. Car was finished on time and delivered clean. 

Business response:

Peter Kilroy, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out! 

Ebrima Ceesay's profile image
Ebrima Ceesay 
5 years ago

BMW of Fairfax The shop was very clean. Service Advisor Danika Edwards was extremely polite and incredible helpful. 

Business response:

Ebrima Ceesay, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Duane Merrill's profile image
Duane Merrill 
5 years ago

BMW of Fairfax Service Review Great service plus discount coupons for the work performed made this a very good experience. My car (328 ci) is 21 years old and still performing like a youngster. I attribute its continued performance to the years of service by BMW of Fairfax and their very capable and professional service managers (i.e., Lazlo and Frankie) and service technicians. Thank you!!! 

Edwin Sarpong's profile image
Edwin Sarpong 
5 years ago

Good job BMW of Fairfax,Virginia Nana Mensah and the finance officer are exceptionally fantastic 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 6,544 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.