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BMW
- Automotive
- Seaside, CA
About this business
Location details
1 Geary Plz, Seaside, CA, 93955, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"A for "Above Average"-- #1 for "The Best"" In the 5 years I have interacted with BMW of Monterey I have always received Above Average customer service and more importantly "The Best" service for my BMW. You all are Number 1!
Business response:
Hi, we appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business!
"Rare is the occasion I have issues with service at BMW..." Rare is the occasion I have issues with service at BMW Monterey. Chris, my service advisor, is always friendly, courteous, and always goes above and beyond what’s asked of him.
Business response:
Thank you for taking the time to leave us a positive review, Luis! We’re so pleased that Chris made your experience so enjoyable at BMW of Monterey!
"Excellent Service -430i GC 3 yr service " The car reminded me to set up the service, so I stopped in and set up service and loaner with Chris. Dropped the car off this morning, Anna and Chris had loaner and paperwork ready to go; Chris called about 11, car going into wash, so I went over and picked it up. Excellent service as always, an informative visit, and a nice clean car too. I'll likely buy here again.......
Business response:
Thank you so much for taking the time to leave a review, Seth! We’re happy to hear that Anna and Chris took such good care of you! We look forward to your next visit!
"Anna and Joe are simply wonderful! Anna is friendly..." Anna and Joe are simply wonderful! Anna is friendly and always tries to accommodate in making sure we receive a loaner when car service is needed. On our last visit, I stopped by to get a future appointment. She asked if she gave me a loaner could I leave the car right then. Awesome! This results in a happy customer and no down time for BMW service. We’ve been with Joe for several years. He is always professional and friendly. He lets us know when new deals come up the... read more
Business response:
Thank you for the review! We’re thrilled Anna and Joe provided you with such a positive experience. We’re grateful for having such dedicated team members and also thankful for your business!
"Great service" Joe, Jamie and Anna did a wonderful job of taking care of my service requirements today. Well Done TEAM! Well Done TEAM! Well Done TEAM!
Business response:
Hello Gregory, thank you for taking the time to leave a review and highlighting Joe, Jamie and Anna’s contribution to making your visit enjoyable. Thank you again!
"Life saver today ! thank you" Friendly and efficient service. Anna took my call today, my car broke down on Hwy 1 leaving Carmel, I was having it towed in. Anna arranged an appointment with our service Tech Chris for the morning. I asked for a ride back to my house, yes of course we can do that. I asked if they could get a rental car at such a short notice, she said, you are talking to the right person, yes we can do that. Anna and Chris were familiar with our vehicles, we have been customers for many years. Its nice to kno... read more
Business response:
Hi Christine, we appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business!
"Good service, good vibe" I recently brought my car in for a tutorial on how to adjust a few things. The gentleman was prompt, polite, and explained everything without talking down to me. I then opted to get an oil change and service. The service mgr. was also polite, friendly, competent. My car was done in the estimated time, the final cost was within the estimate, and I got a complimentary car wash and vacuum. It always costs more than one anticipates, but the mgr. gave me the best deal possible and worked with my budget. ... read more
Business response:
Thank you for the review! We’re thrilled Ray and the team provided you with such a positive experience. We’re grateful for having such dedicated team members and also thankful for your business!
"Impressed" Very pleased with the service at BMW. Everyone was friendly and helpful. Car repairs were completed in a reasonable amount of time - the loaner helped.
Business response:
Thank you for the review! We're happy to hear that you enjoyed your experience with us. We look forward to doing business with you in the future.
"I was satisfied with the work " My first contact at the dealership was Joe. He was very friendly and showed interest in working with me to get my car repaired. I was satisfied with the work completed in my car, however I though it was a bit pricey.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,515 reviews.
When is BMW open?
BMW is open now. It will close at 5:00 p.m.