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BMW
- Automotive
- Seaside, CA
About this business
Location details
1 Geary Plz, Seaside, CA, 93955, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Knowledgeable and fun!" I visited the dealership for the first time on Saturday, Oct. 19th, 2019. I was with friends and visited five dealerships that day in order to get an overview of SUV's on the market. We met Parris Yancey. He was very personable and we all walked away thinking, "What a great salesman." After narrowing my search down to two dealerships, I returned to BMW the following Thursday by myself. As a single woman, it is intimidating to buy a car. Parris really listened to what I wanted in a car and steered me ... read more
Business response:
Hello, thanks for taking the time to leave a review and highlighting Paris' contribution to making your visit enjoyable. Thank you again!
"Top notch " This dealership never stops with their outmost professional service, We are always treated great and our cars are always getting The best service there is
Business response:
Hi, we appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business!
"Customer service " Chris has amazing customer service! He is always in constant communication. Ensure vehicle is always clean and ready in a timely manner thank you for your support!
Business response:
Hello Ella, thanks for taking the time to leave a review and highlighting Chris' contribution to making your visit enjoyable. Thank you again!
"Concise & Personable" Anna is on-point; she had me processed and in a loaner vehicle within 15mins of checking-in to Service. Jaime provided a patient ear for my rambling mechanical concerns, and reviewed them on paper with me to insure that the technician would easily understand all issues. Jaime was also outstanding at communicating the potential financial outcomes for the various repairs needed. Between Anna and Jaime, expectations were clearly communicated and I felt perfectly cared for as a result... and my car runs gr... read more
Business response:
We appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business!
"Outstanding Customer Service from Anna and Joe" I have to give a special Shout Out to Anna for helping me when everyone else said "NO" My 2015 535D was experiencing problems and when dealers in Mt View and San Jose said they did not have appointments for weeks, Anna said come on in. She told me drive in and ask for her and from that Point on everything was as smooth as glass. My service provider Joe informed me my car was still under warranty and that all would be handled in a timely and efficient manner. While I was speaki... read more
Business response:
Thank you for the review, David! We are so happy to hear that you had an amazing experience thanks to our team! We’re looking forward to your next visit!
"Perfect service and genuine respect" The dealership is immacuate and warmimg for employees and customers. I was met by Zack and he was a great first touch representative for the dealership. He made me very comfortable getting started. Mike was great checking me in and setting expectations correctly. Anna was magnificent in helping me in the next step of a loaner car. She sat in the car while I learned the nuances of the i3 and was so helpful. It took along time to fix the recall problem..but that only meant it was great wor... read more
Business response:
Thank you for the kind words! This is the type of experience we strive to deliver for each and every visitor to BMW of Monterey! We sincerely appreciate your business and hope to see you down the road.
"Incredible Service Person" The service person was an excellent communicator and did a great job explaining to me all the work that was completed on my car. He was patient and extremely understanding about my need to fully understand the work that was done and why. Thank you!
Business response:
We appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business!
"Friendly, quick, and service and support" I have been taking both of my cars to this dealership for years. Chris has been our go to person and has been great in responding to concerns and has tried to assist as much he could. His support starts from the time you make an appointment to the time you depart with your vehicle. He is one person who tries who work with you and is not just out to get you in and out.
Business response:
Thank you for taking the time to leave us a positive review! We’re so pleased that Chris made your experience so enjoyable at BMW of Monterey!
"Third car from John Polli" My experience was excellent. In fact, my past experience was so good, that when I knew I was going to purchase again, I picked up the phone and called John Polli, who sold to me last time. Because he is so good at what he does, I am now sending my mom to him and will buy from him again. He made it an enjoyable experience. i also appreciated the discussion and experience in finance. Kyle Schiavone made it actually fun and easy. He is also great at his job. BMW of Monterey hires very well.
Business response:
Thank you for the review, Bonnie! We are so happy to hear that you had an amazing car buying experience thanks to John and Kyle! We’re looking forward to your next visit!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,515 reviews.
When is BMW open?
BMW is open now. It will close at 5:00 p.m.