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BMW

4.8

About this business

Location details

1 Geary Plz, Seaside, CA, 93955, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.82,515 reviews
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tmcok18's profile image
tmcok18 
5 years ago

"Friendly professional, I’ve never felt better treated or..." Friendly professional, I’ve never felt better treated or more confident that I made the right choice. Selling a quality product requires quality folks. John Polli is quality and a great credit to BMW Monterey 

Business response:

We appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business! 

rfaught40's profile image
rfaught40 
5 years ago

"Best Salesman - John Polli" My husband and I bought our first BMW and will be returning customers due to the outstanding experience we had with John Polli at BMW of Monterey. He was wonderful to work with, very professional and pleasant. I would highly recommend John to friends or anyone thinking about purchasing a BMW. 

Business response:

Thank you for the review! We are so happy to hear that you had an amazing car buying experience thanks to John! We’re looking forward to your next visit! 

Jatti's profile image
Jatti 
6 years ago

"Perfect Service" Joe and Javi in service were wonderful! I love that I can see a video of the vehicle inspection- it makes the experience feel personal and increases my confidence in the work being performed. 

Business response:

Thank you for the review, Jatti! We are so happy to hear that you had an amazing experience thanks to Joe and Javi! We’re looking forward to your next visit! 

EA's profile image
EA 
6 years ago

"my Alpina" The shop Fortman worked with BMW engineers to identify the issues and will continue to monitor until resolved. Appreciate the efforts of all involved and look forward to life long relationship 

Business response:

Thank you for the kind words, EA! This is the type of experience we strive to deliver for each and every visitor at BMW of Monterey! We sincerely appreciate your business and look foward to seeing you down the road. 

fatwillysantiques's profile image
fatwillysantiques 
6 years ago

"Anna, in service is the reason we keep coming back...." Anna, in service is the reason we keep coming back. Anna’s customer service attention to detail and knowing her customers makes us feel very welcome! She is truly an important asset to BMW of Monterey 

Business response:

Thank you for the kind words! This is the type of experience we strive to deliver for each and every visitor to BMW of Monterey! We sincerely appreciate your business and hope to see you down the road. 

GypsyCat's profile image
GypsyCat 
6 years ago

"Maintenance on our 2014 X3 and purchasing our 2017..." Maintenance on our 2014 X3 and purchasing our 2017 certified pre-owned i3, after leasing an i3 for two years, has all gone very well largely because the staff at Monterey BMW is efficient and customer-focused. 

Business response:

Thank you for the review! We're happy to hear you enjoyed your experience with us. We look forward to doing business with you in the future. 

randog's profile image
randog 
6 years ago

"First time in." This was my first time in and Joe did a great job explaining my options for service and the work performed was perfect and done in a timely manner. I'm coming back next week for a thorough 90,000 mile service on my X3. 

Business response:

Thank you for the review! We are so happy to hear that you had an amazing experience thanks to Joe! We’re looking forward to your next visit! 

Drake321's profile image
Drake321 
6 years ago

"Again Flawless Service" I took my 2015 BMW 535 Diesel in for my 50K check up and was greeted promptly the minute I walked in with a warm hello and smile. Anna took care of the paperwork for my loaner and Joe processed all the information needed for my service in a quick and efficient manner. Joe gave me a quote and Anna handed me keys to a loaner and I was off. Very efficient and quick and the professionalism that I witnessed is what makes me return there time after time. Once my car was done, as I returned the next day at ... read more

Business response:

Thank you for the review, David! We are so happy to hear that you had an amazing experience thanks to Anna and Joe! We’re looking forward to your next visit! 

romanosarmiento's profile image
romanosarmiento 
6 years ago

"BMW Monterey has an incredible customer service! The..." BMW Monterey has an incredible customer service! The people are very pleasant and helpful. It was a heartwarming experience for me as it was my first visit at the place. Keep up the good work, guys! 

Business response:

Hi Romano, we appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,515 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 8:30 a.m.