BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.9

About this business

Location details

5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.95,557 reviews
Select a rating
Arthur's profile image
Arthur 
6 years ago

Bmw service department Friendly and professional very satisfied that’s all I can say nothing else I can say I’m happy for every details 

Business response:

Arthur, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Terry's profile image
Terry 
6 years ago

Great Service Tim Was very professional and his job. He advised know everything that needed to get done with my car and made sure I got a back in a timely manner 

Business response:

Terry, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Todd's profile image
Todd 
6 years ago

Excellence Professional and excellent guidance, support, and services every time Tim lundsteen services me at Virginia Beach BMW. Will Recommend to family and friends. 

Business response:

Hi Todd and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Tim is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Kevin's profile image
Kevin 
6 years ago

Good service From the time of arrival everybody was courteous and helpful the waiting room was clean and entertaining the time was short and fast . And all my needs was taken care of 

Business response:

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Anthony's profile image
Anthony 
6 years ago

Great customer service No hassle. Our salesman Rob was great and very personable. Everyone stayed late to finish the deal too. Great customer service! 

Business response:

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Rob assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Anthony's profile image
Anthony 
6 years ago

Simply the Best The reception as usual was welcoming. The service is excellent. Joe Hawthorne is a phenomenal Service Manager. One buys a car, but it’s the Service Department that maintains customer loyalty! 

Business response:

Anthony, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Tammy's profile image
Tammy 
6 years ago

Great service Ashley Hunt is great to work with! I don't like paying over $400 for one tire, but Ashley is a superstar! She doesn't pressure me and she provides the facts in a professional manner. I'm glad she is my service rep. 

Business response:

Tammy, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Lucius's profile image
Lucius 
6 years ago

Awesome facility and operation! The entire staff are all amazing especially Joseph Hawthorne!! The friendly atmosphere makes you feel like a valued client!! The huge showroom with most of the models inside is a plus as well!! 

Business response:

Lucius, we sincerely appreciate your feedback. Joseph is a valued member of the Checkered Flag BMW MINI team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Princess's profile image
Princess 
6 years ago

Amazing Service in Virginia Beach My service advisor was very friendly and informative! I have had completely opposite experiences at other dealerships! I will return thanks to Terrance! 

Business response:

Princess, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. If you have any further needs, do not hesitate to come back to see us. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 5,557 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.