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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Buying my M2 Jon and the team were great to work with. Polite and efficient - what should be expected when making a big ticket purchase.
Business response:
Hello Leonard and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jon was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Easy Service!! A very easy process to go through.. Every from appointment time, pulling in, check in/out process, and the loaner.. Was very smooth going. Thank you!
Business response:
Terrence, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Checkered flag review Tim was great and I definitely trust him. He had all of the answers and made me feel like he wanted my service. I truly felt like I was in good hands. 5 stars for Tim!
Business response:
Hello Twionette and thank you for your kind words! Tim is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Oil change, state inspection quick, efficient and good communication of issues. Tire rotation should be added as a dealer check despite Mini not including it on any service contact.
Business response:
Elizabeth, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Service Friendly service. Thank you for your assistance. It’s appreciated. Have a great Fourth of July. I’m not due back until next year.
Business response:
Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Excellent service The service was performed faster than expected, the professional staff assisted me throughout the visit. I appreciated that the Genius was able to help me out with some questions.
Business response:
Jean, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Annual Inspection I appreciate that I am treated like a valued customer. Tim always is very communicative and straightforward with explanations and tries to accommodate my schedule as best he can.
Business response:
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service Department Service Department employees Tim stayed on top of my BMW which had to be towed in for repair. Explained everything that needed to be checked without providing any unnecessary work or charges.
Business response:
Karl, it's great to know that Tim provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle, please let us know! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Grest service...clean facility My service advisor...Terrance was excellent. First time here at Checkered Flag BMW. Excellent work.I will be back for further work warranty wise.
Business response:
Hi Kevin and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Terrance is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.