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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
by Melena Hill of Portsmouth Virginia The salesman made my car buying experience wonderful & so did the financial department. I would definitely recommend this dealership & those two individuals to family & friends.
Business response:
Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Checkered Flag BMW service is amazing I always go to Ashley for my service. She is great with communicating what is wrong and when the work will be done. She makes sure the job is done right and my car is clean every time.
Business response:
We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great buying experience Quick response to my inquiry. Low pressure sales tactics. I expressed what I could comfortably afford and the sales team made it happen.
Business response:
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Smooth process easy to do business with Easy process. Work is planned and delivered without delay. The car loan and shuttle options get me to work. Customer 3 years
Business response:
Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service. Fast service and clean facilities. Very knowledgeable in skills. Cleaned and returned vehicle promptly. Friendly and welcoming staff. Nice views of other vehicles.
new car purchase The entire staff, particularly our salesman Lucius, were extremely polite, professional and knowledgeable. We will definitely return and recommend to our friends.
Business response:
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Understands Customers When I arrived at the dealership for a test drive, Mr. Christopher Grandison was with another customer. I liked that Mr. Grandison suggested a Genius assist with my test drive. While on the test drive, the Genius answered all of my questions about the vehicle, and she gave me instruction on various technological advances in the vehicle. Because Mr. Grandison understands that customers may be under time constraints and need flexibility, he works with colleagues, such as the Genius, to help him meet his c... read more
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service work, Valuable & Timely The Mini Service experience was exceptional. All my needs were met and the ability to update and keep me informed by text was great. Daniel made sure that my Mini got the services that I requested and what it needed, and went above and beyond to get as many services covered by warranty as possible. I’ll definitely be back.
Business response:
Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
great service service advisor provided good information and follow through. easy to schedule appointment on line. vehicle ready when promised and was clean when returned.
Business response:
Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.