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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
World Class Service Tim is amazing! Very thorough and a SME at what he does. He makes you feel like you are the most important customer he has. That’s a very uncommon attribute to have these days.
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Checked Flag bmw The lady that help me with the service was excellent and she even explained that they would top off fluids and wash my vehicle..👍👍👍
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Where Winners Buy When I called because my check engine light came on, Teresa offered some suggestions of a troubleshooting nature. She then very quickly gave me an appointment and a loaner car as I requested. She was very helpful and professional. When I took my Mini in, Bonnie greeted me and said they would start checking my car immediately. She gave me a beautiful Sportsman loaner. Bonnie called later to tell me what the tell me what the checks revealed and to get my approval to perform the work. As the work progressed, o... read more
Business response:
What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don't hesitate to call or stop in should you have any questions.Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service Car runs significantly better than before we had it serviced! Appreciated the information provided about service requirements that will be coming due in the near future.
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service Took personal pride in handling my issue and get my son back on the road. The Service center made sure to keep me in the loop as to what was going on and explained what happens in terms I could understand
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service! I was treated as a valuable customer all way through the time my car was for service. Even though I was frustrated sometimes they were very patient to explain and take care of the problem. Thanks!
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service I love the respect and professionalism of my Sales Representative....Ms. Sabrina Galarza. She made my experience memorable. She is my Shero.
Business response:
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Ashley Hunt provided great customer service. Ashley Hunt provided excellent customer care in getting me in last minute for inspection and oil change. Ashley followed up quickly via email.
Business response:
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Checkered Flag BMW Virginia Beach Joseph Hawthorne is the best service rep ever!!! You are lucky to have him. He has been wonderful to me every time I have service done. But this last time, he worked a miracle and had my car repaired under the extended warranty.
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.