BMW

Decunfrost 

on DealerRater

13 years ago

Great Experience! Had the deal done before I even arrived. No hassling phone calls, price match policy, totally able to email back and forth with the fleet manager (Ellen Montgomery, she's GREAT). After I took delivery, Natalie (the fleet associate) gave me her cel number to call any time if I had any questions about the car functions. All that and they have a service that picks up and drops off your car for service AND gives you a loner! 

aespjute 

on DealerRater

13 years ago

My buying experience at South Bay BMW was a truly wonderful experience. Tim Bright was the sales rep who worked with me, and I must say I was very impressed. He was very helpful in going through the inventory and letting me take numerous models out to test drive with my wife so that we could make sure we had selected the one that best fit our needs. Even then, after spending 2 hours with us on Friday night, he recognized that we still needed to discuss our final decision, and suggested we go home, talk and think everything o... read more

gkobata 

on DealerRater

13 years ago

Pam Smith is an outstanding salesperson. She is very accommodating and demonstrates a strong willingness to meet the buyer's needs. She works hard at pleasing the customer. 

marcelogaray 

on DealerRater

13 years ago

I own a 2008 M3 Convertible that I bought from South Bay BMW back in 2009 and I have no complaints so far. Service department is great, no long waits, and there is always a loner car available when I needed. Kudos to my service advisor Marc Pizzuto. He's extremely efficient, very patient, and always takes good care of my requests. I would definitely recommend him to my friends and family. Thanks Marc for always doing a great job! 

soccerfan1 

on DealerRater

13 years ago

I had a positive visit to the dealership and they treated me with respect. I had no problem while buying my car while I was there. 

Surferdude63 

on DealerRater

13 years ago

There are THREE things that one should experience when dealing with an Auto Dealership: #1. PROFESSIONALISM #2. INTEGRITY #3. ETHICS And a great staff. And SOUTH BAY BMW has those THREE qualities mastered. I consider South Bay BMW my extended family... Not qualified you might say.... Well after 9 vehicles between my wife and I this definitely makes me qualified. Mahalo for another awesome experience. 

jeffaburke 

on DealerRater

13 years ago

Ellen Montgomery & Nathalie have been more then helpful in educating and informing me on ordering the M3 exactly how I wanted it, keeping me well informed throughout duration of the shipment and even accommodating my convenience of pick up during my travels and continuing to give me better deals on my lease without even asking. A great reassuring feeling of understanding my needs, interests and concerns. This is my second lease with South Bay BMW, and will most definitely make sure my friends and family know where and who to... read more

rpvmark 

on DealerRater

13 years ago

I have bought many new cars over the past 40 years. I purchased my present car, a 2011 BMW M3, from South Bay BMW. All service has been performed in the dealership's service department. The service advisor that I have been dealing with his Kevin Smuckler. Without a doubt, he takes better care of me and my car than any service advisor I have ever dealt with at any dealership. When I leave my car with Kevin, I am confident that the service needs will be done right. Kevin is knowledgeable about my car and is, frankly, a very ni... read more

janetzucker 

on DealerRater

13 years ago

Ellen Montgomery was exceedingly helpful in getting me into a new car. This was my second car with South Bay BMW and I couldn't be happier. Ellen is helpful and understanding of my needs. She always goes the extra mile to make sure the car buying experience is painless. I look forward to continuing my business at South Bay BMW and will gladly recommend to business associates, friends and family.