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BMW
- Automotive
- Torrance, CA
About this business
Location details
18800 Hawthorne Blvd, Torrance, CA, 90504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Kevin has always provided me with great quality service. He keeps you up to date and is honest about what's best for you. I'd recommend him to anyone looking for top notch service.
they are friendly, efficient, great with the loaner cars, even when they are extremely busy you can tell everyone is working hard to get everyone taken care of as quickly as possible and kevin is great!
Ellen Montgomery and team at South Bay BMW were amazing... I would HIGHLY recommend her to purchase a car... she found the exact car we wanted and made sure it was at the advertised payment! Couldn't be happier and know that Ellen made it all happen!
I've been dealing with SB BMW for several years (and 3 vehicles) - the service has always been outstanding! Kevin Smuckler goes above and beyond taking care of his customers - even last minute when I had a nail in a run-flat tire! Thanks for the great Customer Service - it's RARE these days!
Kevin is an honest, reliable service consultant. Always willing to go the extra mile, he makes getting your BMW serviced as convenient and hassle-free as possible. Ask for Kevin as your SC and you're sure to have a great service experience!
Business response:
Dear Jenni h, Thank you for your great review and for choosing South Bay BMW/MIni! We appreciate your feedback. Take Care, Tammy Hernandez South Bay BMW/MINI 310-939-7322
I had been looking for a used RED 328i for several weeks, both on line and a visit to another BMW dealership which didn't seem to care at all since they had no red used BMWs. I saw my car on the South Bay website last Wednesday and submitted an inquiry on line. Tim called me within 20 minutes and established that the car was crimson red, a 2009 with very low mileage. He emailed me a credit application and when I was accepted (which took about an hour or so), we made an appointment for Wednesday evening. Tim then called me ba... read more
I am a loyal customer, but wasn't sure that I would be able to afford staying with the brand this year. Thanks to Ellen Montgomery's patience and hard work, it was possible. I came in worried & left very excited about my new BMW! Ellen listened to my needs, found the car I wanted, and was able to offer me the price I requested. Thanks to Ellen I am still driving a BMW!
I know the dealer only through my dealings with Sergio Herrera, and I have no complaints whatsoever. He is friendly, helpful, and appears competent. The prices could be lower, but I am sure that Sergio is not responsible. I started with another service consultant, then somehow (without a specific reason) changed to a second one, and then to Sergio. I have remained with him and have no intention to change.
I for one have never had any problems with service or sales at South Bay BMW. Kevin is my CA and he has taken care of me and my family members as if we were all VIPs. Always knowledgeable and if he does not have the answer, he does not bs you with dealer lingo, he simply states I will find out the answer to your question and gets back to me. As customers we too have to be more patient, as I have heard other customers' requests and their CA is trying hard to help but the customer has unrealistic expectations. If we all took K... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,669 reviews.
When is BMW open?
BMW is closed now. It will open at 10:00 a.m.