BMW

jeongsikkim 

on DealerRater

14 years ago

Over the past two years, I got two cars from grace, and recommended six friends (three purchased from her) because of grace's outstanding service. She makes the car buying experience nice and simple. She even takes care of her customers after selling the car. I would definitely come back to get another bmw from her and recommend friends and familes in need of a car. Thanks Grace! 

pdiamond333 

on DealerRater

14 years ago

Amazing service. I felt like i was in a 5 star hotel. I was treated with great respect and felt like they truly respected my time. I wish that i lived closer, so i could always go to this service center. I was helped by Marco Pizzuto and he was fantastic. 

katmaster 

on DealerRater

14 years ago

Marco was an amazing service consultant. My car had unexpected problems and he got me into a loaner car and took care of everything! I have purchased my last 2 cars from South Bay BMW and I will continue to in the future. They are so professional and friendly, I wish every business could be run like South Bay BWW! 

dennislevine 

on DealerRater

14 years ago

Usually buying a vehicle is a stressful experience, price, terms, etc. Not only was the experience pleasant and professional, but the salesman was the most knowledgable salesperson I've ever dealt with. I have bought 5 vehicles from this dealership and I wouldn't go anywhere else. Also, their service after the sale was equally remarkable. 

BeccaCBoswell 

on DealerRater

14 years ago

Ernie is amazing! I had an awful experience at Santa Monica BMW and walked out of the dealership and when I walked into South Bay BMW Ernie took care of me right away. I was a first time buyer and from now on, I will always buy my cars for Ernie/South Bay BMW. Ernie was attentive, answered all my questions and did not pressure me to buy right away. His sales approach solidified my decision to purchase my car. 

Pepelapu 

on DealerRater

14 years ago

I went along with my sister to get her BMW serviced. I have a Chevy and expected it to be the same type of experience. Boy was I wrong. You can tell the level of service and courtesy to the customer is far superior. I'm really happy to know Marc is taking care of my sister. 

jwbmw17 

on DealerRater

14 years ago

Marco was very friendly and helpful during the routine maintenance that was done on my X5. He answered all my questions about the maintenance program that I currently have, and he told me the upcoming items that should be checked on my car over the next year. He showed me to the waiting area and asked if I needed anything, including an iPad to access the internet (bonus for this BMW location). He also kept me updated on the progress that was made on the vehicle inspection. 

Dtromel 

on DealerRater

14 years ago

Alex Do was extremely helpful, cheerful and her energy was infectious to say the least! If this service and attitude follows up post-purchase, I am definitely buying that mini she suggested. She was extremely helpful and patient walking me through the various financing options, pricing options, what my needs were and what would correspond to those needs best. Regards, Damien 

daisysX3 

on DealerRater

14 years ago

I walk into South Bay BMW and Ernie met me at the door.I told him that I was intrested in a used X3. He promptly guided me to a couple of used X3s. I had many question and Ernie did not hesitate to answer them all. He made feel very comfortable and he even offered me lunch. My overall visit to South Bay BMW was great, but Ernie really made it special. By the way, I ended up buying a nice 2007 X3. Thanks Ernie for making me feel relaxed and special.