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18800 Hawthorne Blvd, Torrance, CA, 90504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Chuck Morris was amazing from beginning to end. If it were not for Chuck Morris the reality of owning the perfect car for me and my lifestyle would not have happened. Thank you Chuck and the South Bay BMW Sales Management team for your above reproach customer service.
I love my 550! Steve and Jason make an excellent team. They were both very professional and did not spare any detail to make sure that I was happy the whole way through my shopping experience. Jason was nice enough to go over my car with me and did not get frustrated with my learning curve. I recommend seeing these two gentleman and look forward to my next BMW experience with them.
I purchased a used car from this dealer that eventually had to be returned because it was a lemon. I must admit while it initially required numerous trips to the service deaprtment and several phone calls, they eventually acknowledged the automobile was flawed and they made me whole. I've been a long time BMW owner, but having the experiencing of owning a lemon was traumatic, so while I would buy from they again --- I'm having trouble convincing myself that I'm willing to trust another BMW.
I was so impressed by the professionalism of the salesperson I've dealt with for my new vehicle. He was patient, helpful, answered all of my questions and got me a GREAT deal. I would highly recommend this car dealership and this salesman. It is not often that you deal with someone who actually cares and wants you to get the best car for YOU! Thank you Steve and I will make sure to give out your name to my friends!
Mark Pizzuto is an excellent Service Consultant. He has really gone over the top to provide excellent service for my car. We had some issues on the car which could have easily been put back on the customer. Instead of going down the finger pointing road, Mark and his team took the high road and took the majority of the cost of the repair. They are very fair to deal with.
The service rep Marco went above and beyond to work with my warranty company. He was very diligent about keeping me informed of the progress on my repair. I drive 45 minutes out of my way each direction to bring my car to this dealership and it has been well worth it. I have had other warranty work done at this dealership previously and experienced the same results with a different service rep and mechanic. This dealership goes the extra mile. I also want to add that when I purchased my vehical from this dealership I got a s... read more
I HAD A VERY GOOD EXPERIENCE AT SOUTH BAY ON 12/29/2010. I TOOK MY VEHICLE IN FOR SERVICE FOR AN OIL CHANGE AND AN ALIGNMENT. ANDY AND MARCOS WERE VERY INFORMATIVE, HELPFUL AND CURTIOUS. I WILL HIGHLY RECOMMEND SOUTH BAY SERVICES TO MY FRIENDS AND FAMILY.
I just leased a new vehicle from South Bay BMW and due to tremendous bad luck, I got a nail in my back right tire after driving the car just a few miles. I also did not buy the tire protection program, a mistake in hindsight, but I didn't really understand what run flat tires were. When I arrived, the service department was very busy and I sat in my car waiting for a bit, but when Marco came out, he was very quick and efficient. He understood that I was also in a bit of a hurry and was able to ascertain what the problem was,... read more
I've bought my first BMW back in 1999 from this dealership and I can say that service was mediocre then when they were still small. I told myself to never come back here and have been buying my cars at a different dealership then.----BUT that all changed after I went there for my first service on my 2010 5 series a month ago. Marco Pizzuto was very helpful and goes the extra mile as far as customer service is concerned. He epitomizes the meaning of excellence in service as would be expected from a luxury car dealership. The ... read more
BMW has a 4.5 star rating with 3,669 reviews.
BMW is closed now. It will open at 10:00 a.m.