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BMW
- Automotive
- Torrance, CA
About this business
Location details
18800 Hawthorne Blvd, Torrance, CA, 90504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Excellent service" Armando at South Bay BMW provide me an excellent service for the service visit. He timely appears at the service appointment and listened my concern. Service status also has been updated well thru text message. Thank you very much.
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Armando here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
"Excellant Service" I enjoy seeing and working with the service adviser Darryl Kwock and Sale Rep Eddie Ramos, they both work hard to take care of their customers. I have been a customer for 12 years. I will always refer friends and family to South Bay BMW. Darryl has always been a pleasure to see and work with. If everyone had wonderful skills like Darryl we would have less amount of problems in the world. Thank you!
Business response:
Hello, and thanks for sharing your continued 5 star experience with both Darryl and Eddie here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for all things BMW. Enjoy every mile ahead in your Ultimate Driving Machine!
"1sr Scheduled Maintenance Service" The service is top notch. Anderson was very helpful. I got the car at the time it was promised. The dealer offers loaner cars, through Enterprise, particularly useful for working customers.
Business response:
Hello Arnel, Thank you for sharing your recent 5 star service experience with Anderson here at South Bay BMW! We're pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!
"South Bay BMW is the best!" People working in South Bay BMW are extremely friendly ,very helpful ,very professional and very good specialists 👏🏻We are looking for new BMW and South Bay Dealership will be first choice 🚘
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Jackson here at South Bay BMW! We're pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. We're here for you anytime in the future when the time is right for your new BMW. Enjoy the road ahead in your Ultimate Driving Machine!
"Excellent service" Josh, my service adviser, is friendly and accommodating. He met me promptly at the time of our appointment, completed all the paperwork timely and sent me on my way with the loaner.
Business response:
Hello, and thanks for sharing you recent positive service experience with Josh here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!
"Great service adviser despite mishap" Appreciate the communication and service from the adviser. Unfortunately, my wheel was scratched while it was getting serviced, but Jorge was great in ensuring that it would be taken care of without any hesitation. The way the issue is being handled earns a 5 star rating, because accidents happen, how it’s handled makes the difference. Looking forward to it being fixed. Thx!
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Jorge here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. We're sorry your wheel was scratched, but we couldn't agree more - it's all about the way in which it's handled! Enjoy the road ahead in your Ultimate Driving Machine!
"Service as promised. Quick in and out drop off and pickup" Service performed as promised. Great follow-up by service rep. EZ loaner car checkout and return. Still puzzled by the lack of complementary coffee in the service waiting area--Toyota and Chevy provide coffee and snacks. BMW should be better than that!
Business response:
Hi Reggie, Thanks for sharing your recent 5 star service experience with Anderson here at South Bay BMW! We're pleased to read your review, and we appreciate your feedback as well. We do have Starbucks which we feel is a much better option than the regular coffee found in most dealerships. Please let us know if you'd like to share additional feedback! customerservice@mckennacars.com
"Excellent service " Once again Kyle delivered an excellent customer service. It’s always a pleasure doing business with him. Definitely I will continue to recommend South Bay BMW
Business response:
Hi Hope, Thanks for sharing your recent 5 star service visit with Kyle here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
"Great service" Great service provided by the team at South Bay BMW. I Would recommend the the dealer to anyone interested in getting great service. Thank you.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,669 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.