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BMW
- Automotive
- Torrance, CA
About this business
Location details
18800 Hawthorne Blvd, Torrance, CA, 90504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Better service in Reno Nevada" The Service Advisor Anderson was a great help, but the actual auto service left me with a repeat incident on the Sierra Mountains, no phone reception and very frustrated. However, Anderson continued to support me in getting auto service contact information for Bill Pearce BMW Reno Nevada and they ultimately resolved.
Business response:
Hi Rebecca, Thanks for sharing your recent positive experience with Anderson here at South Bay BMW. We're very displeased to read that you had an issue after leaving out store, but if there's anything we can do in the future to assist please let us know! customerservice@mckennacars.com
"Annual Auto Service" The service I received was excellent. Annual service was performed, a temp sensor recall was completed, and new floor mats were installed. All of this was accomplished ahead of the promised completion time. Anderson Chinchilla scheduled this activity and provided me with Uber transportation from and to the dealership. Very well done and convenient.
Business response:
Hello Roger, Thanks for sharing your recent 5 star service experience with Anderson here at South Bay BMW! We're very pleased to read about your time with us and we're glad you enjoyed the Uber service as well. Thanks for choosing us here at South Bay for your BMW service needs, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
"Great experience" Great experience from start to finish. I waited for my routine maintenance and it was done quicker than I expected. Easy wait and pleasant time. Would definitely come back
Business response:
Hello, and thanks for sharing your recent 5 star service visit with May here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
"MY first BMW service" Excellent Service and attention to my questions and anticipated my needs. This was my first experience for my first new car in many years. Also, appreciated the loaner car and coffee bar.
Business response:
Hello Bernard, Thanks for sharing your recent 5 star service visit with Joshua here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!
"Tim - perfect, cheers!" Tim got me in and out quickly, gave me a car to drive, text me updates and had the car ready for when I picked up. 5 stars Chris did my lease-end inspection too … awesome
"Annual Auto Service" The overall service received was outstanding, as well as the customer service from everyone that I encountered. I will return to this dealership for sales, service, and parts in the future. Excellent job everyone!
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Vee here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you for all things BMW anytime in the future.
"Tires aligned" Anderson who assisted me was very pleasant and knowlegable. Watching the high TV was a plus. The time went by so fast. Enjoyed having Starbucks right there, as well.
Business response:
Hello, and thanks for sharing your recent positive service experience with Anderson here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!
"Excellent service department, friendly staff" Dan is super friendly and was very accommodative with recall service was due for my vehicle. South Bay BMW's facility was renovated a few years back and the service and waiting areas are comfortable and sleek. They are also dog-friendly, if you need to wait with your furry buddy there.
Business response:
Hello, and thanks for sharing your continued 5 star service experience with Dan here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine with your furry buddy!
"Service the way it should be done!" Came in, they were expecting me. Did everything on the 1st visit as planned. Car ready when promised. What more could you ask for? PERFECTION!
Business response:
Hi Shelby, Thanks for sharing your recent 5 star service experience with Chris and the rest of our team here at South Bay BMW! We're pleased to read your review, and we'd like to thank you sincerely for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,669 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.