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BMW
- Automotive
- Torrance, CA
About this business
Location details
18800 Hawthorne Blvd, Torrance, CA, 90504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Excellent Service" Anderson is always helpful, informative and a source to depend on. I appreciate him as my service contact for all my car’s service needs.
Business response:
Hello, and thanks for sharing your recent 5 star service visit with Anderson here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you sincerely for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!
"Best Customer Service " First off I'm from Northern California and was driving over 450 miles during the night to the LA area because my mother was in the ICU after emergency surgery. 1/2 way through my drive something fell off a big rig and shattered my sunroof. Not only was it frightening, but now I had to get my sunroof replaced while trying to get to my mother. As soon as South Bay BMW opened, I called in desperation because I needed help asap as to what do I do. South Bay assured me they could fix my car and to drive s... read more
Business response:
Hi Jacob, Thanks for sharing your recent 5 star service visit with Willie and the rest of our team here at South Bay BMW! We're thrilled we were able to assist especially in the circumstance. We're here for you anytime in the future, and we're glad we could get you back on the road. Thanks so much for sharing with us!
"Service " Always a great professional experience when I come here. From the service center to Enterprise to pick up my loaner car, everything is well organized.
Business response:
Hello, and thanks for sharing your continued 5 star service experience with both Anderson and Jackson here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!
"Service was appreciated" Friendly staff from beginning to start. Reggie had patience and was very knowledgeable about the cars. Marc was great as well in making sure that my father and I were being taken care of. They both made sure to accommodate me with the car I wanted. They didn't try to give me a car or style I didn't want. Process was very smooth. I am giving 3 stars on the quality of work, because in the past I took my previous car in for service for the same thing, 3 times and it didn't get fixed. I took it to McKen... read more
Business response:
Hello, and thanks for sharing your recent 5 star experience with both Reggie and Marc here at South Bay BMW! We're pleased to read about your time with these two gentlemen, and we'd like to thank you for choosing us here at South Bay for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!
"Quick Fix With No Problems" My wife brought the car home around 3 PM and says the Coolant Warning Light is on. How can that be, it was just in for 40000 service 2 weeks ago. Didn't they check fluid levels? Called my usual rep Dan Grammer and was transferred to his partner, May Villalobos. (Dan was on much deserved vacation). May said bring it in and we will see whats going on. Arrived around 4. She had us checked in and out in a loaner car in under 20 minutes with a priority rating on the diagnosis since the car had just be... read more
Business response:
Hi Patti, Thanks for sharing your recent 5 star service visit with May here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for continuing to choose us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!
"Service Apt " Great customer service, easy and efficient drop off and pickup. Tim communicated really well with me and when I couldn't make the pickup time it wasn't an issue to hold my car until the next morning.
Business response:
Hello, and thanks for sharing your recent 5 star service visit with Tim here at South Bay BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!
"Great." It was easy and fast getting in and out of the dealership for service. Tim is a great asset to your service dept. He even had my car washed. Truly impressive experience. Thank you.
Business response:
Hello, and thanks for sharing your recent 5 star service visit with Tim here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!
"Routine Maintenance Visit" I was very pleased by the outstanding service I received for my recent routine maintenance visit. The check in was efficiency, the loaner car process was fast, the service was done on time and the car was returned cleaned. I could not have had a better dealership experience!
Business response:
Hello, and thanks for sharing your recent 5 star service visit with Dan here at South Bay BMW! We're beyond thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. We're here for you anytime in the future, and we trust you're enjoying every mile ahead in your Ultimate Driving Machine!
"Great Service" Both Service Rep and Cashier were very polite and helpful. Due to recent death in family I have been distracted and forgetful. They both looked for sunglasses I thought I had misplaced, (found in car later) and were overall very polite, understanding and helpful.
Business response:
Hello, and thank you for sharing your recent 5 star service experience with our team here at South Bay MINI! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your MINI service needs. Enjoy every mile ahead, and we're here for you anytime in the future!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,669 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.