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BMW
- Automotive
- Torrance, CA
About this business
Location details
18800 Hawthorne Blvd, Torrance, CA, 90504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I purchased my vehicle through South Bay BMW and Fe Celestial who was my advisor. She was polite and friendly and she delivered my vehicle the next morning in the rain. Since my purchase, she has contacted via email to make sure that I was still satisfied with my vehicle. I really appreciate her customer service throughout my buying process and after. Thanks again for the excellent customer service.
Business response:
Hi Chris, Thanks for sharing your recent and continued positive experience with Fe here at South Bay BMW! We're quite pleased to read your review, and we'd like to congratulate you on your new BMW. Thanks for choosing us here at South Bay, and we're here for you anytime in the future for scheduled service, parts / BMW accessories, and all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!
I've been coming here for years and I've always had a great experience. Anderson has always been straight forward and helpful. Also, the maintenance department is always either confirming or calling me for my appointment.
Business response:
Hello Alex, Thanks for sharing your continued 5 star service experience with Anderson here at South Bay BMW! We're pleased to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
Tim was helpful, but he called me at 7:45 a.m. which I didn't like because I was asleep. Also, my car wasn't ready on the same day that I took it in, but that was OK.
Business response:
Hi Kane, Thanks for sharing your recent 5 star service experience with Tim here at South Bay BMW. We appreciate your feedback, and we'll make sure this is noted with our management team! Enjoy the road ahead in your Ultimate Driving Machine!
RUDY SHERBINI AKA "Ultimate Dream Maker" made our dreams come true with our new 2017 BMW 540i & 2018 440i Gran Coupe, one for my son and one for me. We had the best sales experience with Rudy and the entire South Bay BMW staff. Thank you!
Business response:
Hi Martha, thanks for sharing you and your sons recent 5 star experience with Rudy here at South Bay BMW! We're beyond thrilled to read your kind review, and we'd like to congratulate you both on your new BMW's. Thanks for choosing us here at South Bay, and we trust you're enjoying the road ahead in your Ultimate Driving Machines!
Mike helped me get into my 2018 BMW 530i and I have to say this guy makes the process so easy and seamless. He's very knowledgeable and very courteous, has patience and speaks to his clients in easy to understand terms. Thanks Mike!
Business response:
Hi Erick, Thanks for sharing your recent 5 star experience with Mike here at South Bay BMW! We're very pleased to read your review, and we'd like to congratulate you on your new BMW 530i! We sincerely look forward to seeing you in our store anytime in the future for scheduled service, parts, and all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!
Essie Doroodian was very helpful and made the dreaded experience of buying a car, easy. He was friendly and worked with us so we could get a great deal.
Business response:
Hello, and thanks for sharing your recent 5 star experience with Essie here at South Bay BMW! We're pleased to read your kind review, and we'd like to congratulate you on your new BMW. Thanks for choosing us here at South Bay, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
Excellent service from start to finish. Great car loaner was provided, car service was finished on time. Everybody was so nice and friendly especially Darryl Kwock.
Business response:
Hello Rico, Thanks for sharing your recent 5 star service experience with Darryl here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future.
I bought my 5 series new last year and have been loving my free car washes and the amazing treatment from the entire staff, including a wonderful chat with the owner. I recently went in for my first oil change and something very odd happened...my car sat for over an hour before getting service. When my advisor Tim came to get me I thought my car was done only to find out what happened. I have to say I was upset because I had a meeting scheduled and needed to go...but mostly I was in shock because this was bizarre and never m... read more
Business response:
Hello, and thanks for sharing how Tim and Enayat were able to apologize and make your service experience with us a positive one! We're thrilled to read how your review turned out, but we can't help but appreciate you being willing to let us make it up to you. Your car should never sit for an hour when you have an appointment! Thanks for choosing us here at South Bay, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead your Ultimate Driving Machine! If you have any additional f... read more
Reggie is terrific! He is very friendly, helpful, and knowledgeable! He went out of his way to see that I got a terrific car from South Bay BMW!
Business response:
Hi Dan, Thanks for sharing your recent 5 star experience with Reggie here at South Bay BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW. We sincerely look forward to seeing you in our store anytime in the future, and we trust you're already enjoying every mile ahead in your Ultimate Driving Machine!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,669 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.