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18800 Hawthorne Blvd, Torrance, CA, 90504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Kyle Robinson was very professional and was able to provide excellent service in a timely fashion. The loaner car was organized quickly and seamlessly and my vehicle was taken care of in a few hours.
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Kyle here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs! Enjoy the road ahead in your Ultimate Driving Machine!
My 3 Series BMW stalled in my driveway and I was unable to unlock the gear shift out of park. I tried to turn off the car and restart it, but it wouldn’t turn over. I called So Bay BMW and tried to explain my trouble. The service receptionist set me up with an service appointment for the next day. Set me up with Tim Macintosh. I arranged to have the car towed that I evening and next morning Tim texted me that he was getting my car repaired. Within a couple hours I was told what the problem was and how much repair cost. Car w... read more
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Tim here at South Bay BMW! We're beyond thrilled to read your review, and we're happy we could get you back on the road in such a timely manner. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!
I came in without an appointment because the Check Engine Light was illuminated. Anderson Chinchilla, Service Writer provided me with excellent service. He called when he knew what the problem and when the car would be ready. Highly recommend Anderson.
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Anderson here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
bmw always has new and exciting experiences. (products, sweepstakes, etc.) service and sales are friendly and take the time to explain. lovely showroom, cafeteria and waiting area.
Business response:
Hello, and thanks for sharing your continued 5 star service experience with Darryl here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!
Well explained by Timothy McIntosh. It is so easy to understand and he explained what covers to all my warranty. Great customer Service. Thank you Mr. Mcintosh.
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Tim here at South Bay BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. We trust you're enjoying every mile ahead in your Ultimate Driving Machine, and we look forward to seeing you in our store anytime in the future!
Setting an appointment was very easy and they were accommodating. Tim McIntosh is a great client advisor. Very honest and engaging. He’s one of your best that I have experienced over the years.
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Tim here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. We trust you're enjoying every mile ahead in your Ultimate Driving Machine!
Honestly Eddie is a superstar! I wish all my business interactions in life dealt with him! Kind, gentle, accomplishes tasks effectively and very HONEST! Effie has a great positive attitude and advocated on my behalf to get the car I wanted even with a mediocre credit score.
Business response:
Hello, and thanks for sharing your recent 5 star experience with Eddie here at South Bay BMW! Reading about the attention and care Eddie gave you during your visit is terrific to hear, and we'd like to congratulate you on your BMW! Thanks for choosing us here at South Bay, and we sincerely look forward to seeing you in our store anytime in the future!
Pleasant individual very knowledgeable and informative about the service needed and my many questions were answered thank you for everything I’ll use this location in the future if needed
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Dan here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
Completed the service in the same day. Friendly and excellent service as always. Good jobs for Timonthy and the lady whom prepare the loaner verhicle for me.
Business response:
Hello Simon, Thanks for sharing your recent 5 star service experience with Tim and the rest of our team here at South Bay BMW! We're pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead, and we sincerely look forward to seeing you in our store anytime in the future!
BMW has a 4.5 star rating with 3,669 reviews.
BMW is open now. It will close at 9:00 p.m.