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BMW
- Automotive
- Torrance, CA
About this business
Location details
18800 Hawthorne Blvd, Torrance, CA, 90504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Service advisor May Vialobos was awesome in every way. She greeted me at my car at the time of my Appointment, heard all my concerns regarding my car, got me into a loaner and even got my car’s maintenance performed the same day. Stellar service all the way and it why I keep bringing my cars to Southbay Bmw .
Business response:
Hello, and thanks for sharing your recent 5 star service experience with May here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!
Thank you personally to Manager Silvio for correcting the service advisors errors, I appreciate your speedy assistance and friendly disposition. I had no appointment and he took me in at that moment, thank you!
Darryl was a great advisor who provided exceptional customer service! I had a cracked windshield and he worked quickly with AAA to get my car fixed and made it EXTREMELY convenient for me with a free rental while my car was being serviced! He also identified a recall service that I was unaware of. I actually leased my BMW from Glendale BMW, but have had some negative experiences regarding service; however, I am looking forward to working with SouthBay BMW for my next car lease or purchase this year. If you're at SouthBay BMW... read more
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Darryl here at South Bay BMW! We're beyond thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. We'd love to assist you with your next lease, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
I called service told him I had a nail or screw in my tire got there within about 10 to 25 minutes I was in and out Kyle Robertson took good care of us thanks again Kyle.
Business response:
Hello, and thanks for sharing your recent 5 star experience with Kyle here at South Bay BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
Tim was fantastic. He kept me updated and delivered my car as promised. I got to the dealership, took care of the paperwork so I didn't have to go to the cashier.
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Tim here at South Bay BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
Great experience!!! Halton my advisor really explained my options on the repair and gave me great advice on upgrading my maintenance package Thank you Clinton Schudy
Business response:
Hello Clinton, Thanks for sharing your recent 5 star service experience with Halton here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead!
Everyone there is very friendly and helpful. Just went in for a routine oil change. Tim was able to help me wonderfully. And getting a loaner car was very seamless. My car was done before end of day.
Business response:
Hello Pedro, Thanks for sharing your recent 5 star service experience with Tim here at South Bay BMW! We're quite pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
They have wonderful communication skills and always there when you need them. I wish all customer service personnel were like your personnel at South Bay.
Business response:
Hello, and thanks for sharing your recent 5 star experience with both Eddie and Darryl here at South Bay BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!
Jamil was great to deal with and was very accommodating. There was no pressure during the sale, made the whole process a breeze and great to deal with after the sale! Thanks Jamil!
Business response:
Hi Ben, Thanks for sharing your recent 5 star experience with Jamil here at South Bay BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your BMW! Thanks for choosing us here at South Bay, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,669 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.