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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"My sincerest thanks to Benn Edwards for his impeccable..." My sincerest thanks to Benn Edwards for his impeccable service. It was a long drive for my visit to the dealership, but when I arrived Benn was well prepared and hospitable, and even helped in the last part of negotiations to close the deal. A real asset for BMW of Catonsville.
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! Please don't hesitate to reach out to us if there's anything more we can do! Take care!
"Excellent car buying experience ever. Jae, our client..." Excellent car buying experience ever. Jae, our client advisor, helped us find a great deal and the vehicle that meets our needs. I would highly recommend Jae and his team to anybody looking for a new car.
Business response:
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. We want all our guests to feel this way when leaving our dealership! Have a great day!
"Thank you Benn for your professionalism and great..." Thank you Benn for your professionalism and great customer service!! Benn took the time to listen to us and got us an excellent deal. We definitely recommend that you buy your next vehicle with him.
Business response:
Victor, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Jai took his time on assisting us with the car buying..." Jai took his time on assisting us with the car buying process. He was not high pressure and listened to what you said you wanted. He worked from integrity from start to finish, even so far as outlining possible payments before the actual credit pull. He kept the process stress free and smooth.
Business response:
Hello, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Safe travels!
"Very friendly, and helpful salesmen Harold Blackwell at..." Very friendly, and helpful salesmen Harold Blackwell at the BMW of Catonsville! They have many great vehicles to choose from especially an excellent selection of suv to midsize sedans.
Business response:
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We're looking forward to your next visit with us! Take care!
"I had excellent customer service here! It is so rare to..." I had excellent customer service here! It is so rare to find these days! Joe my client advisor was great! He followed up on every detail and kept me informed constantly. Sam in finance was extremely helpful & excellent in explaining everything! Jamie in service is awesome! She is so nice & Is a pleasure to work with! I look forward to a long lasting relationship with BMW of Catonsville!
Business response:
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We look forward to your next visit! Take care!
"Harold at BMW of Catonsville provided me with excellent..." Harold at BMW of Catonsville provided me with excellent customer service! He truly cares about finding you the best car to fit your needs. It’s rare to experience such great customer service. Harold upholds the BMW brand well!!
Business response:
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Best service in Maryland! Everyone is exceptional and..." Best service in Maryland! Everyone is exceptional and goes out of their way to accommodate me any time I go there.The service team ROCKS
Business response:
Hello, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Have a wonderful day!
"I always get great service at BMW of Catonsville...." I always get great service at BMW of Catonsville. Everyone there is friendly and efficient, and the technicians are highly skilled. I also enjoy getting to drive different model loaner cars.
Business response:
Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.