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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Great experience working with Jae Lim. Very nice,not..." Great experience working with Jae Lim. Very nice,not pushy,very informative. Glad I purchased my X3 at this dealership and not in VA. Will come back to him again.
Business response:
Hello, congratulations on your new vehicle! Thank you so much for choosing BMW of Catonsville as your first choice for service! Take care and have a wonderful day!
"Best car buying experience ever. Brian was..." Best car buying experience ever. Brian was knowledgeable, professional, kind, and basically made buying our car a pleasure. Andrew got us in and out of his office quickly, which we really appreciated during this pandemic. (One star off the dealership as they need to do a better job ventilating the business office - perhaps a portable HEPA filter.) We will definitely return to BMW of Catosville the next time we shop for a car.
Business response:
Thank you so much for your positive comments about BMW of Catonsville! If you have any further questions, please give us a call. We're always happy to help!
"Bought a used car from Jae Lim at BMW of Catonsville ...." Bought a used car from Jae Lim at BMW of Catonsville . Super nice guy and easy to deal with . Thank you for such a wonderful buying experience.
Business response:
Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you for choosing BMW of Catonsville! Take care!
"Keon is a wonderful service representative. He is always..." Keon is a wonderful service representative. He is always courteous, professional, and responsive when service is needed, and assessments are completed. He gives honest recommendations. I have switched from another dealer/service center to this one, and happy I did so!
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and five star rating! We hope to be of service to you again! Take care! Have a good day!
"Jae was very friendly and knowledgeable. Right before..." Jae was very friendly and knowledgeable. Right before going in to the dealer I told my husband I hope to speak to a personable person and Jae met that expectation! Very respectful and willing to help.
Business response:
We strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing BMW of Catonsville as your first choice for service!
"The service overall was great! The sales representative..." The service overall was great! The sales representative Jae was very welcoming, considerate and gave us a great deal on our BMW! I would definitely buy another car from him :)
Business response:
Jay, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership!
"The entire team at BMW of Catonsville was an extreme..." The entire team at BMW of Catonsville was an extreme pleasure to work with. I would gladly endorse this dealership for your next vehicle purchase. Very capable staff.
Business response:
Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
"Sales rep was customer friendly. He was attentive to my..." Sales rep was customer friendly. He was attentive to my interest in a car. Buying process smooth. Front desk receptionist was extremely helpful. Showroom was clean and organized. Would recommend dealership again.
Business response:
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. Thanks for the recommendation, and have an amazing day!
"Amazing team and very upfront. Patient and hardworking..." Amazing team and very upfront. Patient and hardworking individuals. This team really does exude the level of customer service you expect at a BMW dealership.
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.