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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Jae helped me get my first car. Very happy I was able to..." Jae helped me get my first car. Very happy I was able to work with him, he is very quick to answer all of my questions!
Business response:
Risha, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!
"Wonderful experience! Harold Blackwell was very..." Wonderful experience! Harold Blackwell was very professional and guided my husband and I through the car buying process. Harold is extremely knowledgeable and worked hard to ensure we were 100% satisfied with our purchase. Will certainly recommend Harold and BMW to others.
Business response:
Krystel, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership!
"Jae Lim is a outstanding sales rep, he did an awesome job..." Jae Lim is a outstanding sales rep, he did an awesome job at helping me find the car. He was very patient and respectful with my requests and worked very hard to help me.
Business response:
Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership! Safe travels!
"My buying experience was pleasant and quick. The..." My buying experience was pleasant and quick. The assigned salesperson, Harold Blackwell, showed me some basic functions for the vehicle I was test-driving, which allowed me to sufficiently evaluate the vehicles performance.
Business response:
Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
"Great place great people! And I would come back again..." Great place great people! And I would come back again everyone took there time with me and was up front and honest with everything! Thanks
Business response:
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!
"My buying experience was pleasant and quick. The..." My buying experience was pleasant and quick. The assigned salesperson showed me some basic functions for the vehicle I was test-driving, which allowed me to sufficiently evaluate the vehicles performance.
Business response:
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help. Safe travels!
"Once again, I have received outstanding service and..." Once again, I have received outstanding service and customer care from Keon Tobin.... His attention to detail and easy going demeanor have made the BMW 850 Gran Coupe driving experience an enjoyment... Kudos gain. Mr. Eric Johnson
Business response:
Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Appreciated the Exceptional customer service. The entire..." Appreciated the Exceptional customer service. The entire process was simple and seem less .. Might I add that I enjoyed signing all document electronically. The new BMW technology made the presentation of options seem less and in one view I was able to compare and select the options that worked best! Thank you BMW of Catonsville!
Business response:
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Abiola. Thank you and we hope to see you again! We do hope we can be of assistance in the future. Take care!
"I felt that the customer service was great. Keon Tobin..." I felt that the customer service was great. Keon Tobin did an excellent job with explaining my warranty and coverages that I had. I was also satisfied with the work that was done on my car.
Business response:
We are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.