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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Keion Tobin is the best service manager in the business...." Keion Tobin is the best service manager in the business. He goes well above and beyond what you could ever expect. Professional, Honest and just all around amazing. The service department is the best in the DMV. I will not take my BMW to another dealership. Keon thank you for the years of amazing service!
Business response:
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
"Harold !!! I don’t think I could say thank you enough..." Harold !!! I don’t think I could say thank you enough for everything you, Sam and the dealership did for me . I’m just elated with my BMW 428I XDRIVE. I have always wanted to get myself a BMW .Thank you so very much and please extend my gratitude to everyone there!!!!! You guys are the best!!! Thank you Harold @BMW of Catonsville Team.
Business response:
Hi, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out! Take care!
"Keon Tobin is a true professional customer service..." Keon Tobin is a true professional customer service representative. He is very courteous and has excellent people skills. Keon always ensures customer complete satisfaction always
Business response:
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Catonsville. We hope to be of service to you again in the future. Best wishes, BMW of Catonsville.
"Korey Matthews is by far the most amazing person to buy a..." Korey Matthews is by far the most amazing person to buy a car from. He is genuinely committed to getting the deal to close but never made us feel pressured. We actually left the dealership two days prior to our ultimate purchase saying that it was the best car buying experience we had ever had. Two days later I heard from Korey with additional information and we ended getting a vehicle that worked for us. We were treated like people rather than feeling like we we... read more
"I purchased my BMW X5 last week. The experience was..." I purchased my BMW X5 last week. The experience was great! Big Shout Out to Luis Mendoza for helping us with this purchase. He was kind and very professional, who worked with us till the very end to finalize our deal. I highly recommend him and BMW of Catonsville.
"Always reassuring to see Neil in the Service Dock when..." Always reassuring to see Neil in the Service Dock when arriving. He is always professional and without bs. Just old-fashion "service" delivered at a high level. Well Don & Thank you, Neil!
Business response:
Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please don't hesitate to reach out!
"First time BMW buyer and had a great experience. Jae Lim..." First time BMW buyer and had a great experience. Jae Lim was who I worked with and he provided great service and was patient with my buying process. The dealer facilities staff were friendly and helpful. Jae even helped me with a surprise for the person getting my old car.
Business response:
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any further questions, please don't hesitate to reach out!
"Best service advisor ever! Always gets me in and out. And..." Best service advisor ever! Always gets me in and out. And always explain everything Thoroughly on everything that needs to be done on me Vehicle.
Business response:
Thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out to us if there's anything more we can do!
"Harold did a great job and had excellent customer..." Harold did a great job and had excellent customer service. He had plenty of knowledge of BMW's and assisted me with picking out the perfect car. Harold made the buying process less stressful.
Business response:
Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please don't hesitate to reach out!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.