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BMW
- Automotive
- Norwalk, CA
About this business
Location details
10900 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Excellent in tracking my car performance status remotely. Dealer notified me by email to bring in my BMW x3 for service. Great experience on self-serve appointment by email reminder. Since I had an appointment arranged prior; I/we felt the waiting to be served for checking in was too long, it could have been a shorter time. I was pleased with Service Advisor Maria Flores, knowledgeable and friendly, everything went quickly from there and to obtained the loaner car. This is actually my wife's car, she was pleased with thoroug... read more
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Maria here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for your wife's BMW X3 service needs. Enjoy the road ahead!
I brought in my x5 for a wash and sat down with Tony for the encore appointment! I have had my new bmw for about 3 weeks and I figured its time to get my questions answered with a tech. I had written down a lengthy list with all my questions and Tony was extremely kind and patience!! I was pleased with the encore appointment.
Business response:
Hello, and thanks for sharing your recent 5 star encore experience with Tony here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW X5. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
I had a friend recommend Mckenna BMW to me because my lease was coming to an end and I was not disappointed. Enrique helped me pick out the right car in a matter of minutes. We test drove a 530e, negotiated a price and that was that! The car was detailed and gassed and I sat down with Tony the product specialist to help me go over the features! Thank you to Mckenna BMW!!
Business response:
Hello, and thanks for sharing your recent 5 star experience with both Tony and Enrique here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW 530e. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!
Came in for the tire pressure monitor light that kept coming on daily for a week and had a nail in one of my tires.
Business response:
Hi Nycole, Thanks for sharing your recent 5 star service experience with Armando, Carlos, and Daniel here at McKenna BMW! We're sorry to hear about the nail in your tire, but we're pleased to read that we were able to get you back on the road! Thanks for choosing McKenna, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
My wife talked to Noah over the phone and did his homework and gave her the quote for new car. He asked Dominic to go with us for test drive. We tested two cars.
Business response:
Hello Bhupinder, Thanks for sharing your recent 5 star experience with both Noah and Dominic here at McKenna BMW! We're pleased to read your review, and we'd like to welcome you and your wife to the McKenna Family! Enjoy the road ahead in your Ultimate Driving Machine!
I was very pleased with my car leasing experience. I found McKenna’s pricing to be very competitive and customer service to be very high.
Business response:
Hello, and thanks for sharing your recent 5 star leasing experience with Corry here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you on your new BMW. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
arthur was more than helpful. i am glad that i met with him to go over my car. thank you so much for helping me learn about my cool new car
I had a great time with Arthur at the dealership. He taught me so much about my new car. I am so happy that I ended up buying a BMW.
Didn’t have to wait too long after dropping my car off. Was provided updates by Daniel and was told when the car was done,
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Daniel here at McKenna BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,677 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.