This profile has been claimed by the business owner or representative.
10900 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I’ve been with Bmw for about 5 years now and I’ve never had a service advisor like charlie Kim. Always on top of everything, connecting and advice is always there. I never take my car to anyone else.
Honestly and professional. Clear understanding of the intracies of the cars and professional handling of matters. As a result, trust is established and I have been coming time and time again to Mr. Daniel Saldana and McKenna of Norwalk.
Business response:
Hello, and thanks for sharing your recent and continued 5 star service experience with Daniel here at McKenna BMW! We're honestly thrilled to read your review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs over the years. Enjoy the road ahead in your Ultimate Driving Machine!
Eric and Noah made sure I was getting the right car. Took patience on their part. Great experience. Already sending them more customers. Great job.
Business response:
Hello, and thanks for sharing your recent 5 star experience with Eric and Noah here at McKenna BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your new BMW. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your UltimateDriving Machine!
Arthur did an amazing job. We actually had a phone conversation way before I decided to come into the dealership since I live so far away. After speaking to him... I thought that it would really benefit me if I actually sat down and went over the car with him. Well worth the drive from Sherman Oaks
Business response:
Hi Daniel, Thanks for sharing your recent 5 star encore experience with Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future.
This is my first BMW and it is amazing!! I love my brand new car and there was just so much technology in the beginning that I didn't think that it kind of kept me away from BMW. The BMW Genius Arthur really helped break things down for me and taught me how to use this car. I am in love with it
Business response:
Hello, and thanks for sharing your recent 5 star experience with Arthur and the rest of the team here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new 3 Series! We'd like to extend a warm welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
We first got a Porsche from McKenna in 2013, and we had very good experience with the sales at McKenna Porsche. This year, we got a new BMW from McKenna because they were very willing to work with us for a good deal on the car. We initially did not take the car to McKenna service because there was another BMW dealership closer to us. However, recently, when I had to get two wheels repaired, the other dealership did not try to repair the wheels and tried to make us buy replacements. So we went to McKenna service for a second ... read more
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Guy here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us this time around here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
Friendly staff, easy transaction, no hidden games The team also willing to step up to correct a mistake I made. Will definitely buy another BMW from this dealership
Business response:
Hi Peter, Thanks for sharing your recent 5 star experience with Stanley here at McKenna BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your new BMW. We sincerely look forward to seeing you in our store anytime in the future for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!
James James James! always the man to go to. Thanks for the great work again. I would definitely recommend this dealership and James will always go above and beyond for his customers. Kevin H.
Business response:
Hi Kevin, Thanks for sharing your recent 5 star experience with James here at McKenna BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your new BMW! Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future! Enjoy the road ahead in your Ultimate Driving Machine!
Handles over the phone. Went in. Did the lease inspection. Did the paperwork. Got the car. Left. Super simple. Easiest interaction with a sales person to date. I’ll be coming back in 3 years and referring to friends.
BMW has a 4.5 star rating with 1,677 reviews.
BMW is open now. It will close at 9:00 p.m.