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10900 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Came in late on a Friday to view a certified used car. Patrick Kim reached out to us after our online query. He was extremely helpful through the whole process which helped us quickly decide and pickup a 2014 528i that evening. Also Mike Tarkhanyan was great keeping the paperwork process as painless and quick as possible. We had a great experience and will highly recommend to friends and family.
Business response:
Hello, and thanks for sharing your recent 5 star experience with both Patrick and Mike here at South Bay BMW! We're extremely pleased to read your review, and we'd like to congratulate you on your CPO BMW purchase. Thanks for choosing us here at South Bay for your BMW needs, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
McKenna BMW is a really nice dealership with full inventory and if they don't have the car you want they'll get it for you, as they did for us! Salesman Jonathan Phan was great in listening to my wants in the car and finding it for me. He worked with finance to get into my target payment and was friendly and courteous all the way. BMW Genius Arthur Szeto came to my house and gave me a detailed and informative tutorial on my BMW, he demo'ed the features, connected my Sirius, and gave me tips on the AWD performance in snow, wh... read more
Business response:
Hello, and thanks for sharing your recent 5 star experience with both Arthur and Jonathan here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your BMW purchase. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future to assist with all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!
The BMW Genius Arthur was very helpful. He taught me a lot. Thank you for that. He was wonderful and the process was easy. Awesome.
Business response:
Hello Meriksen, Thanks for sharing your recent 5 star encore experience with Arthur here at McKenna BMW! We're totally thrilled to read your review, and we'd like to congratulate you on your new BMW purchase. We'd like to thank you for being a part of the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
Arthur Szeto is amazing and wonderful at his job, I have never recieved better service in my life at an auto dealership. Mr Polk also did an amazing job and was good to me also!
Business response:
Hi Kevin, Thanks for sharing your recent 5 star experience with both Arthur and Mr. Polk here at McKenna BMW! Very very pleased to read your review, and we'd like to congratulate you on your new BMW purchase. Welcome to the McKenna Family, and we invite you back to our store anytime in the future. Enjoy the road ahead in your beautiful Ultimate Driving Machine!
Arthur helped me with my new car. Very good service. This is so different compared to owning other cars I have had from before. Thanks McKenna.
Business response:
Hi Kev, thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! Very very pleased to read your review, and we'd like to congratulate you on your new BMW purchase. Welcome to the McKenna Family, and we invite you back to our store anytime in the future. Enjoy the road ahead in your beautiful Ultimate Driving Machine!
I came in for the BMW encore I scheduled with Tony. He was so easy to talk to and answered all the questions I had on my 530e. He spent extra time going over all the features of my car with me too! The genius program is great and I definitely recommend sitting down with one to all new BMW owners!
Business response:
Hi Krystal, Thanks for sharing your recent encore experience with Tony here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW. We sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine!
I was in the market for a 3 series and went to New Century BMW. That was my first mistake. After a horrible experience, getting a new vehicle didn't seem to be worth the trouble anymore. My friend told me to go down to McKenna BMW and give it another a chance. I was helped by Tony Huynh, which turned out to be the best part of my experience here. I came already in a bad mood after leaving New Century, but Tony is one of those people that makes it impossible to be angry around. He was able to answer all my questions and found... read more
Business response:
Hello Nhan, Thanks for sharing your recent 5 star experience with Tony here at McKenna BMW! We're truly thrilled to read your review, and we'd like to congratulate you on your new BMW 335i! Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store for scheduled service, parts, and to assist with all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!
Purchased a 530e from McKenna BMW a couple of weeks ago. I had some more questions about the car and came back to get them answered. Tony Huynh was the BMW Genius that helped me. He thoroughly explained all the questions I had about the technology and functions of the car. He was very kind, knowledgeable, and patient. I had a wonderful experience and McKenna and thanks to Tony, I am really enjoying all the features of my new car.
Business response:
Hi Martin, thanks for sharing your recent 5 star encore experience with Tony here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW 530e! Thanks for choosing McKenna, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine!
Arthur was nothing short of excellent when he taught us how to use our new car. I am glad that we made the decision to come back to McKenna BMW and went over the technology we have. I have had BMWs for over 15 years and this has been the most difficult to use one yet.
Business response:
Hi Ben, Thanks for sharing your recent 5 star encore experience with Arthur here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you on your new BMW. Thanks for being a part of the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
BMW has a 4.5 star rating with 1,677 reviews.
BMW is open now. It will close at 9:00 p.m.