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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I had a wonderful, stress-free leasing experience with..." I had a wonderful, stress-free leasing experience with Harold Shelby at BMW Silver Spring. I was treated as a valued customer from my first phone inquiry onwards, and Harold shepherded me through the leasing process with courtesy and professionalism. My questions were answered promptly, phone calls and emails returned quickly, and the car was ready when I needed it. Kudos to Harold, Sharif, the finance department, and everyone at BMW Silver Spring who made my experi... read more
Business response:
Hi Tracy, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"I am extremely happy with my leasing experience with Mr...." I am extremely happy with my leasing experience with Mr. Eric Lovo. He is very professional, diligent, patient, caring and thorough. This is my second time leading a vehicle through him. I never felt pressured or mislead by him. He is the best car salesman I have ever dealt with.
Business response:
Hi Joe, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Brittany over at Silver Spring BMW, made this experience..." Brittany over at Silver Spring BMW, made this experience awesome. This is our 1st BMW, & we fell in love with this level of luxury service provided by her. We will absolutely be referring our network to Brittany for any future BMW purchases, huge thank you Brittany, Cheers!!
Business response:
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
"I had an amazing experience here and felt so well taken..." I had an amazing experience here and felt so well taken care of by everyone I met! I actually had a ton of fun during what is typically an intimidating process! Brittany was the BEST person to work with and I felt like I was with my friend :) She was calm, thoughtful, and really understood what I needed. I didn’t feel any pressure from her at all and saw her as a true partner in the experience. I’m a single female and so car buying can be a bad experience but Britt... read more
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Great experience! Brittany and the team at BMW Silver..." Great experience! Brittany and the team at BMW Silver Spring were fantastic to work with. We had to replace a car that was totaled in an accident, we knew exactly what we wanted so it was important for us to make the buying process efficient. Brittany made sure it was totally effortless for us. And she's been very prompt to follow up with us on some issues that we needed to close out after the purchase (tags, etc.). It's a rare salesperson that puts in this sort of e... read more
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!
"Miguel was wonderful. He made me feel comfortable buying..." Miguel was wonderful. He made me feel comfortable buying a car by myself. He went above and beyond to explain everything about the car. Highly recommend him.
Business response:
Hi, we're so glad that we were able to go above and beyond your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Brittany at BMW of Silver Spring was by far the best..." Brittany at BMW of Silver Spring was by far the best salesperson i have dealt with in my many car buying experiences. There was no pressure, didn't feel rushed. She was trustworthy. Brittany and Pedro, finance manager, listened to me. The sales process was quick and painless — the dealership made the process easy. Brittany’s communication was quick and clear (text, email, voice, or in-person). Brittany played no games. The out the door price was exactly as negotiated ... read more
Business response:
Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
"I had a wonderful experience at BMW of Silver Spring!..." I had a wonderful experience at BMW of Silver Spring! Nate did a wonderful job answering all of my questions and helping me get into my new car! I absolutely love it and couldn't have done it without him! Highly recommend.
Business response:
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
"Desirea and the BMW of Silver Spring team were awesome!..." Desirea and the BMW of Silver Spring team were awesome! My car buying experience was low effort, seamless and memorable. This team has earned my approval and recommendation for anyone who is looking to make a car purchase!!!!!!!!
Business response:
Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.